Field Application Engineer
- Employer
- Henkel
- Location
- Johannesburg-Bedfordview, Gauteng, South Africa
- Salary
- Competitive
- Closing date
- Dec 10, 2024
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- Discipline
- Physical Sciences, Engineering
- Position Type
- Full Time
- Job Type
- Other
- Organization Type
- Other Corporate
Job Details
Dare to make an impact?
YOUR ROLE
- Conducting frequent field visits by car and gathering end user insight Leverage customer feedback to drive optimization in customer service and identify new business opportunities
- Responsible for directly communicating with sales, marketing, PD, Innovation or project team members.
- Promote internally SBU innovations and best learnings cross accounts.
- Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
- Reports quality issues / customers' claims to relevant parts of the organization (incl. CCMS)
- Responsible for products application / technical training and coaching of field sales forces and customers.
- Support standardization process of technical documents & ensure same data in all platforms
- May supervise the laboratory work (incl. prioritization) for samples coming from customers and report technical results to customers
- Stay up to trend on latest local regulations in related industry such as construction.
YOUR SKILLS
- University degree in Engineering field, preferably in Chemical Engineering,
- Civil Engineering Up to 3 years of experience in end user understanding in field, experience working with professionals
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent oral and written communication skills in English & Local languages with the ability to interact effectively with all levels of management
- Highly adaptable to different work environment & different customers
- Advanced user of MS Office applications
- Flexibility to travel frequently
- Driving license is a must
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.
Company
WE ARE PIONEERS AT HEART FOR THE GOOD OF GENERATIONS
Our purpose "Pioneers at heart for the good of generations" unites what we stand for, how we work, and forms the basis for our strategy.
The pioneering spirit of our company founder, Fritz Henkel, is what continues to differentiate us and unites Henkel employees worldwide. The ambition and motivation to work together on the solutions of tomorrow. Today. Every day. We do this not only for ourselves, but also for future generations, because we share a common responsibility.
Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Worldwide locations and an international culture shape our global footprint.
Henkel products and technologies are available worldwide. With employees from 124 nations and locations around the world, we achieve a strong presence both in mature and emerging markets.
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