Customer Experience (CX) Expert (d/f/m)
- Employer
- Henkel
- Location
- Vienna, Vienna, Austria
- Salary
- Competitive
- Closing date
- Dec 6, 2024
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- Discipline
- Physical Sciences, Information Technology
- Position Type
- Full Time
- Job Type
- Other
- Organization Type
- Other Corporate
Job Details
Dare to make an impact?
YOUR ROLE
- Develop communication strategies
- Foster positive stakeholder relationships, leading to increased satisfaction
- Manage communication channels such as newsletters, intranet, and email updates
- Create and manage content for websites, social media, and newsletters
- Plan and coordinate IT events, including workshops, seminars, and community outreach
- Coordinate ISO/CSIS compliance activities within the IT department
- Communicate with suppliers to request offers, place orders, and handle invoices
- Supports project facilitation and cost planning
YOUR SKILLS
- A motivated candidate with a university degree, ideally in IT or business
- At least 2 - 3 years of professional experience in a similar field
- Business fluent in English, knowledge of German an advantage
- Good MS Office 365 and SAP skills
- Basic IT knowledge and p rocurement/purchasing experience
- Project Management experience is an advantage
- Very good communication skills and capable of managing diverse responsibilities
- Strong organizational skills with attention to details
OUR OFFER
- Be an important part of our Henkel team in Vienna
- Training and professional growth opportunities in an international environment
- Mentoring and buddy program
- Flexible working conditions, Henkel canteen, Henkel shop and other benefits
- Online and offline networking events
- Minimum monthly gross salary: €3.800,- for a fulltime position - willingness to overpay depending on experience
Contact: Melanie Zach, Recruitment Partner
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.
Company
WE ARE PIONEERS AT HEART FOR THE GOOD OF GENERATIONS
Our purpose "Pioneers at heart for the good of generations" unites what we stand for, how we work, and forms the basis for our strategy.
The pioneering spirit of our company founder, Fritz Henkel, is what continues to differentiate us and unites Henkel employees worldwide. The ambition and motivation to work together on the solutions of tomorrow. Today. Every day. We do this not only for ourselves, but also for future generations, because we share a common responsibility.
Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Worldwide locations and an international culture shape our global footprint.
Henkel products and technologies are available worldwide. With employees from 124 nations and locations around the world, we achieve a strong presence both in mature and emerging markets.
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