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Adhesive Application Engineer

Employer
Henkel
Location
Seoul-Mapo, South Korea
Salary
Competitive
Closing date
May 23, 2024

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Discipline
Physical Sciences, Chemistry, Engineering
Position Type
Full Time
Job Type
Other
Organization Type
Other Corporate

Job Details

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?
YOUR ROLE
  • Responsible for service activities of metal treatment in industrial market segment.
  • Responsible for supporting sales team such as consolidating data, reporting and utilizing internal systems.
  • Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the systems.
  • Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales.
  • Report quality issues and customers claims to relevant parts of the organization.
  • Drive customer experience by optimizing automated customer interactions and enhancing remote customer interactions.
  • Work with application equipment to provide solutions to enhance customer adhesive related processes.
  • Proceed the laboratory work if needed and report technical results to customers.
  • Responsible for directly communicating with sales, marketing, product development and/or stakeholders.
YOUR SKILLS
  • Bachelor's degree in Chemistry, Chemical Engineering, Polymer, Metal or Mechanical Engineering is preferred but not mandatory
  • Minimum of two (2) years' experience in sales or technical support is required
  • Knowledge and/or experience in metal packaging or chemical industry is preferred
  • Good command of MS Office like Excel, Word and/or PowerPoint is required
  • Good communication in Korean and able to communicate in English
  • Driver license is required as 20 to 40% is scheduled to be conducted on business trips countrywide
  • Able to visit Seoul offices 1 or 2 a week
  • Good interpersonal and time management skills. Self-motivated, able to work effectively within a team environment. Able to identify, understand, and respond timely to customer needs and desires within the context of account goals, and ability to interact with all levels of customer personnels from counters up to business leaders
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

Company

WE ARE PIONEERS AT HEART FOR THE GOOD OF GENERATIONS

Our purpose "Pioneers at heart for the good of generations" unites what we stand for, how we work, and forms the basis for our strategy.

The pioneering spirit of our company founder, Fritz Henkel, is what continues to differentiate us and unites Henkel employees worldwide. The ambition and motivation to work together on the solutions of tomorrow. Today. Every day. We do this not only for ourselves, but also for future generations, because we share a common responsibility.

Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings. 

Worldwide locations and an international culture shape our global footprint.

Henkel products and technologies are available worldwide. With employees from 124 nations and locations around the world, we achieve a strong presence both in mature and emerging markets. 

 

 

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