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Consumer and Technical Insight Manager

Shinagawa, Japan
Closing date
Jan 10, 2024

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Physical Sciences, Information Technology
Position Type
Full Time
Job Type
Organization Type
Other Corporate

Job Details

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Consumer Brands continuously drive the evolution in dynamic categories: Laundry & Home Care and Hair. With our trusted brands, including Persil and Schwarzkopf, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

  • Responsible for developing Japanese consumer / hair dresser understanding through qualitative and quantitative researches such as interviews, WOM analysis and other methodologies and develop technical insights based on the research outcomes to support new hair products (hair care, color, perm and styling) development
  • The technical insight to be utilized for example, for new technology development, in salon service development and consumer / hair dresser relevant claim development and new device development
  • Develop clear research objectives, execute and follow through for building consumer understanding. Involve research agencies when needed but be responsible to make sure they come up with best possible proposals
  • Responsible for developing and validating the hair products claim support methodologies which mainly focus on "biophysical" measurements such as hair surface friction measurement, shine measurement etc.. but also responsible for qualitative visualization methodologies such as SEM/TEM
  • Work closely with R&D team members and marketing department to best utilize the research outcomes and developed methodologies for new product/service launches
  • Team management and talent development
  • Lead dialogues with key internal and external stakeholders to execute above mentioned tasks
  • 10+ year (at least 5+ years) of working experience in personal or beauty care product consumer understanding with at least 3 years in team leadership role
  • Consumer research / Biophysical measurement relevant education background e.g., , Phycology, Ethnography, Material science, Engineering design, etc. with at least B.S. degree
  • Good writing and speaking skill in English
  • Strong leadership, communication and collaboration skills
  • Fundamental understanding of cosmetic and quasi drug regulatory affairs in Japan
  • Working experience in hair related product development
  • English skill certificate(CEFR B1 or above)
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.



Our purpose "Pioneers at heart for the good of generations" unites what we stand for, how we work, and forms the basis for our strategy.

The pioneering spirit of our company founder, Fritz Henkel, is what continues to differentiate us and unites Henkel employees worldwide. The ambition and motivation to work together on the solutions of tomorrow. Today. Every day. We do this not only for ourselves, but also for future generations, because we share a common responsibility.

Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings. 

Worldwide locations and an international culture shape our global footprint.

Henkel products and technologies are available worldwide. With employees from 124 nations and locations around the world, we achieve a strong presence both in mature and emerging markets. 



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