Application Engineer (Packaging Adhesives)

Employer
Henkel
Location
Jakarta Raya, IDN
Salary
Competitive
Closing date
Feb 4, 2023

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Discipline
Physical Sciences, Chemistry, Engineering
Position Type
Full Time
Job Type
Other
Organization Type
Other Corporate

Job Details

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?
YOUR ROLE
  • Is responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
  • Recommends solutions and performs technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation
  • Reports quality issues / customes claims to relevant parts of the organization (incl. CCMS/CAPRIS)
  • Works with application equipment to provide solutions to enhance customer adhesive related processes
  • Reports technical results and contributes to customer presentations
  • Works effectively on SBU and/or Regional specific projects. Contributes to project plans and helps the team to deliver project goals
  • May supervise the laboratory work (incl. prioritization) for samples coming from customers, and report technical results to customers
  • Quantifies, documents and reports Henkel solution's value to customers
  • Is responsible for products application / technical training of field sales forces and customers
  • Documents all activities in CRM tool (CAPRIS/ACE) and / or in the TCS Lab Requests database
  • Is responsible for directly communicating with sales, marketing, PD, Innovation, members of technical
  • customer service field team or project team members
  • Promotes internally SBU innovations and best learnings cross accounts
  • Respects and promotes the internal Henkel SHEQ rules

YOUR SKILLS
  • Bachelors in Chemistry/Electrical/Mechanical or relevant engineering/technical discipline
  • At least 4-5 years working experience in laboratory and technical customer service in flexible packaging industry
  • Must have own car and driver license
  • Willing to travel (60% of the time)
  • Good trouble-shooting and analytical skill
  • A successful team player with strong people skills
  • Self motivated and willing to learn new area
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.

Company

WE ARE PIONEERS AT HEART FOR THE GOOD OF GENERATIONS

Our purpose "Pioneers at heart for the good of generations" unites what we stand for, how we work, and forms the basis for our strategy.

The pioneering spirit of our company founder, Fritz Henkel, is what continues to differentiate us and unites Henkel employees worldwide. The ambition and motivation to work together on the solutions of tomorrow. Today. Every day. We do this not only for ourselves, but also for future generations, because we share a common responsibility.

Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings. 

Worldwide locations and an international culture shape our global footprint.

Henkel products and technologies are available worldwide. With employees from 124 nations and locations around the world, we achieve a strong presence both in mature and emerging markets. 

 

 

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