Medical Assistant I/II/III - Per Diem Pool I/II

Under direct supervision of a Physician or Advance Practice Provider, performs a variety of clinical support functions and patient care duties. Distinguishing Characteristics:   This classification differs from the Medical Office Assistant classification series in that the primary responsibilities are clinically oriented rather than clerical. APPROXIMATE SALARIES Medical Assistant  I:  $21.01 - $29.42 per hour Medical Assistant II:  $22.06 - $30.89 per hour Medical Assistant III:   $23.72 - $33.21 per hour Medical Assistant I PDP:  $31.62 Medical Assistant II PDP:  $33.21  

NEW HIRE/RETENTION/REFERRAL INCENTIVES Subject to the applicable section of the SEIU 721 MOA 2019-2022, Amendment #6 (Secs. 3801 – 3803):

New hires may be eligible for a one-time New Hire Incentive of $1500. (applicable for Medical Assistant II only) In compliance with specific requirements, a regular employee may be eligible for an Employee Referral Incentive of $500 (applicable for Medical Assistant II only) EDUCATIONAL INCENTIVE:  Some positions may be eligible for educational incentive.  This incentive may be 2.5%, 3.5%, or 5% for incumbents in eligible positions based on completion of an Associate’s, Bachelor’s, or Master’s degree that is not required for the classification. BILINGUAL INCENTIVE:   Some positions may be eligible for bilingual incentive depending on the applicable memorandum of agreement and the needs of the department.  In order to qualify for this incentive, incumbents in eligible positions must take and pass the applicable bilingual fluency exam. DEPARTMENT/AGENCY: Health Care Agency - Ambulatory Care Medical Assistant I/II/III are represented by the Service Employees International Union (SEIU) and are eligible for overtime compensation. The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help  vacancies for these positions only.  NOTE:  If appointed at the lower level, incumbent may be promoted to the higher level without further exam upon meeting the minimum requirements, demonstrating satisfactory performance, and in accordance with the business needs of the department. TENTATIVE SCHEDULE   OPENING DATE: January 5, 2022                                                                 CLOSING DATE: Continuous and may close at any time; therefore, the schedule for the remainder of the process will depend upon when we receive a sufficient number of qualified applications to meet business needs.  

Examples Of Duties Duties may include but are not limited to the following:  

Actively participates in assigned patient care team duties and activities, including pre-visit planning, identifying gaps in care, health maintenance needs, and team huddles; Participates in schedule management procedures to ensure productivity goals are achieved;  Delivers quality customer service; Uses a minimum of two patient identifiers throughout the patient care process; Monitors clinical areas to minimize patient wait time and to address any potential acute situation;  Performs intake, including developmental/behavioral health screenings and vitals/ patient measurements, such as height weight, blood pressure, temperature, head circumference, body length, pulse, and oxygen saturation; Prepares patient and exam room for exam, treatment, and/or procedures and serves as chaperone as needed;  Assists with collection and processing of specimens, such as throat, wound, GC cultures and pap smears; Under the direction of a physician or advanced practice provider, administers medication orally, sublingually, topically, vaginally or rectally, or by intramuscular, subcutaneous and intradermal injection. Physician, advanced practice provider, or Registered Nurse must verify medication and dosage before being administered;   Ensures appropriate documentation in the electronic medical record; Collects and prepares specimens, including blood, urine, stool, and sputum;  Performs non-invasive and routine procedures, such as dipstick urinalysis, midstream clean catch, sterile urine dip and spin, dressing changes, venipuncture, finger sticks, electrocardiogram, hearing test, vision test (Snellen and Ishihara), nasal smears, and throat swab; Performs CLIA waived laboratory tests. Follows manufacturer instructions and ensures quality controls have been performed as required;  Coordinates patient care by following up on orders, including referrals to ancillary and specialty services;  Maintains clean and safe patient areas. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations;  Answers telephones and takes messages, reviews portal messages and routes as appropriate, and completes assigned tasks to ensure patient needs are addressed;  Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults, and geriatrics); Attends meetings and trainings as required; Demonstrates knowledge of domestic violence, child and dependent abuse protocols and mandated reporting;   Demonstrates cultural sensitivity and competence with patients;  Maintains and adheres to HIPAA; Communicates with diverse patients regarding disease prevention, health maintenance, community resources, and physician instructions; Provides education for health self-management;        Administers first aid or perform cardiopulmonary resuscitation (CPR) in an emergency; Finalizes visit by providing information on orders, referrals and schedules follow-up visit(s);  Assists with clerical duties such as setting-up and stocking clinic, cleaning up supplies, and back-up for front office as required; Performs clerical functions, such as answering calls and scheduling appointments as needed;  Follows workflows that support quality improvement efforts;  If certified, may act as an interpreter, using proper and formal grammar, when necessary between patient and provider; Performs duties within the scope of medical assistants under California’s Code of Regulations;  Reports patient safety incidents to supervisor and via the patient safety reporting software; and Performs other related duties as required. In addition to the duties listed above, the Medical Assistant III duties may include: Provides training to various staff on workflows and duties; Provides clinical support duties in multiple specialties, such as Women’s Health, Pediatrics; Urgent Care, etc; Provides supervision of assigned clinical work area; Coordinates clinical support staff coverage with management staff;  Leads care team huddles; May assist in interviewing and onboarding clinical support staff; Implements workflows that support quality improvement efforts; and Performs other related duties as required.   

Typical Qualifications EDUCATION, TRAINING, and EXPERIENCE Medical Assistant I/Per Diem Pool I: One (1) year of experience providing clinical support performing the duties described above that leads to the ability to perform required tasks preferred. Must obtain Medical Assistant Certificate from an accredited school in medical assisting (such as is offered by a private or non-profit vocational training program, adult education or community college program, etc.) within one (1) year of employment. Completed courses to perform venipuncture and injections preferred. Medical Assistant II/Per Diem Pool II: Medical Assistant Certificate from an accredited school in medical assisting (such as is offered by a private or non-profit vocational training program, adult education or community college program, etc.). Completed courses to perform venipuncture and injections preferred. Three (3) years of experience providing clinical support performing the duties described above that leads to the ability to perform required tasks preferred, including experience in multiple specialties. (Please attach your Medical Assistant Certificate to your application to be considered for this level.)  Medical Assistant III:  

Medical Assistant Certificate from an accredited school in medical assisting (such as is offered by a private or non-profit vocational training program, adult education or community college program, etc.). Completed courses to perform venipuncture and injections preferred. Five (5) years of experience providing clinical support performing the duties described above that leads to the ability to perform required tasks preferred, including experience in multiple specialties. (Please attach your Medical Assistant Certificate to your application to be considered for this level.) 

  NECESSARY SPECIAL REQUIREMENTS Requires a valid Basic Life Support (BLS/CPR) certificate at time of employment and maintain it thereafter. OTHER REQUIREMENTS: This position may be subject to State Health Officer Orders regarding vaccine verification and/or testing. These requirements are a condition of employment. Depending on assignment and work location(s), successful candidates for this position will be required to submit proof of vaccination and/or booster against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Supplemental Information: Work is performed in an indoor health care delivery environment requiring constant contact with patients and the public. At times, may be performed at community events or outdoors.  Knowledge, Skills, and Abilities:   Working knowledge of: clinic duties and standard physical screening. General medical knowledge of: medical office and safety procedures.   Ability to: effectively communicate with patients, other employees, and the public.  

Recruitment Process FINAL FILING DATE: This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it.  Your application must be received by County of Ventura Human Resources no later than 5:00 p.m. on the closing date. To apply on-line, please refer to our web site at www. ventura.org/jobs.  If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.  NOTE: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible.  If interested, please click here (Download PDF reader)  (Download PDF reader)for additional information.  Note to Applicants:  It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications.  A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application. SUPPLEMENTAL QUESTIONNAIRE – qualifying:  All applicants are required to complete and submit the questionnaire for this examination AT THE TIME OF FILING.  The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position.  Failure to complete and submit the questionnaire may result in the application being removed from consideration. APPLICATION EVALUATION – qualifying:  All applications will be reviewed to determine whether or not the stated requirements are met.  Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.   TRAINING & EXPERIENCE EVALUATION:  A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.    ORAL EXAMINATION - 100%: A job-related oral examination will be conducted to evaluate and compare participating examinees' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.    NOTE: The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence.  Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.   If there are three (3) or fewer qualified applicants, a T&E or an Oral Examination will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.       Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year. BACKGROUND INVESTIGATION:  A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information, and driving record may be required for this position. For further information about this recruitment, please contact Erin Niemi at erin.niemi@ventura.org or by telephone at (805) 654-2568.  EQUAL EMPLOYMENT OPPORTUNITY The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.