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Site Engagement Lead

Philadelphia, Pennsylvania
Closing date
Sep 26, 2022

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Health Sciences, Medicine
Organization Type
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Through his/her leadership, the Sites Engagement Leader is accountable for developing, managing and overseeing long-term and strong relationships with strategically and operationally important sites and institutions. It includes building and enhancing the image and reputation of GSK with sites locally and providing an interface between GSK and the sites to create an optimal clinical trials environment to generate results in a timely manner with high quality outputs.

Key Responsibilities:
  • Ensure an environmental strategic surveillance and anticipates the legislative and practical evolution of sites and R&D in the country to set up innovative and efficient partnerships
  • Give an operational vision of the future GSK clinical research therapeutic areas and GSK portfolio (collaborating with LOC MED) to key external stakeholders in order to anticipate partnerships and to help them to better prepare the arrival of clinical trials
  • Provide strategic input for operational excellence, process efficiency and trial delivery both internally and externally
  • Identify and disseminate best practices and contribute to standardization across the LOC / region
  • Contribute to the development of the Partnership Engagement and Excellence in Research known as the PEER network acting as the main point of contact between GSK and sites: in the Network SEL will identify external organizations / institutions and evaluate their interest to build and develop networks with GSK on a local, national, or international basis
  • Work closely with sites and with all members of the LOC Clinical Operations Department to proactively identify risks to quality and compliance and to develop and implement mitigation plans to address these risks
  • Collaborate, communicate, and resolve key operational issues with external partners
  • Drive performance, by putting in place mutually agreed KPIs (quality and performance) and organizing periodic review with the different external partners (i.e PEER network)
  • Provide feedback to Local Country Medical Director, GMASE COH, Local Medical Affairs Head, LDL Manager regarding the development of new partnerships and follow-up of existing ones
  • Can lead / contribute to high level country feasibilities for new TAs and support the local teams with feasibilities
  • Responsible for standardizing processes, identifying and sharing best practices at internal cross functional process improvement teams
  • Ensure development, co-ordination and oversight of partnership activities conducted with institutions / sites where high potential of patient's recruitment, quality of data and technical support exist
  • Develop the GSK portfolio of clinical investigator sites through partnerships to attract more studies in the country

Why You?

Basic Qualifications:
  • Bachelors Degree in a Scientific discipline or minimum 4 years of working experience within industry
  • 3 yrs experience in Clinical Research

Preferred Qualifications:
  • PhD, Pharm. D, Master of Sciences Degree
  • 5+ years' experience in clinical research required, across all phases and multiple therapeutic areas
  • Significant experience working directly with sites through roles such as being a Clinical Research Associate, that enables robust understanding of the workings of clinical trial sites
  • Solid experience in matrix management
  • Optimization of processes experiences
  • Good / very good knowledge of local regulations and GCP
  • Previous experience with supervision of Master Service Agreement
  • A very good knowledge of the medical environment and organizations to identify the opportunities to develop efficient partnerships
  • A knowledge and experience of project management is required to be able to conduct a project from end to end, ideally using Agile methodologies
  • Proven experience to implement change is required to initiate and accompany the change, and to help the local team to adapt themselves to new environments and new Ways of Working
  • A successful experience in designing, creating, developing and monitoring new and innovative projects is required to prove the ability to build from nothing and to be creative
  • Excellent oral and writing communication. Strong interpersonal, communication and negotiation skills with ability to adapt his/her communication to a wide variety of audiences
  • Ability to build strong internal and external relationships through a collaborative and open leadership style
  • Ability to anticipate the evolution of clinical research and to propose strategic plans
  • Ability to identify opportunities, to analyze them and transform them as a project
  • Ability to capture information by active listening and further investigate
  • Flexible thinking with high learning agility and the ability to work efficiently and effectively in a dynamic environment
  • Strong analytical and synthesis skills
  • Adaptability and reactivity. Recognizes potential obstacles and works to overcome and/or resolve them
  • Ability to build strong internal and external relationships through a collaborative and open leadership style
  • Strong planning and organizational skills
  • Ability to take initiatives and decisions, autonomy
  • Determination and tenacity to achieve goals
  • Acquire and maintain therapeutic area and product knowledge across GSK portfolio
  • Intermediate or advanced level in English
  • Proficiency in MS office tools; Word, Excel, PowerPoint, and Outlook are essential.

SEL is a field based job with at least 50% of the time travelling at sites

Why GSK?

Our values and expectationsare at the heart of everything we do and form an important part of our culture.

These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
  • Operating at pace and agile decision-making - using evidence and applying judgement to balance pace, rigor and risk.
  • Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.
  • Continuously looking for opportunities to learn, build skills and share learning.
  • Sustaining energy and well-being
  • Building strong relationships and collaboration, honest and open conversations.
  • Budgeting and cost-consciousness


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