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City of Hope
South Pasadena, California
Closing date
Jun 30, 2022

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Life Sciences
Position Type
Full Time
Organization Type
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Job Details

About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope's translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope's specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation's "Best Hospitals" in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

City of Hope's commitment to Diversity, Equity and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

Position Summary

Performs a variety of technical procedures in the laboratory under the direct supervision of the Clinical Laboratory Scientist and or Lab Director. Reports all results from in-house lab equipment as well as samples to reference lab under the direct supervision of Clinical Laboratory Scientist. Draws blood from patients using appropriate procedures, guidelines and standards. Processes specimens for in-house / send-out laboratory testing. Works under the direction of Nursing Supervisor, Clinical Laboratory Scientist and Lab Director to provide high-level support and assistance with a variety of tasks within the laboratory, including but not limited to new staff mentoring, specimen / workflow problem issue resolution, special request draws, supply ordering and procedure development. Works as part of the Infusion Center - Clinical Laboratory department team in fulfilling departmental and cancer center objectives. Working as authorized by the Laboratory Director under Clinical Laboratory Improvement Amendments of 1988, CFR Section 493.1445(a).

Key Responsibilities include:
  • Draws blood in accordance with physician order using appropriate techniques and equipment.
  • Observes patient for any unusual reactions or events, before, during and after procedure. Takes appropriate action following established guidelines
  • Develops, maintains and shares knowledge of various aspects of collecting and processing specimens.
  • Collects and delivers specimens for analysis, using appropriate or specified equipment for collecting and handling specimens per COLA and CLIA guidelines. Ensures proper labeling and obtains pertinent clinical information on request forms. Follows up on problem resolution as instructed by supervisor.
  • Centrifuges blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Performs analysis on biological specimens using standardized and established methodology for in-house equipment, while under direct and constant supervision of licensed personnel.
  • Dispose of contaminated items per OSHA and COLA guidelines.
  • Coordinates and routes specimens to proper area of laboratory or appropriate reference lab for send outs.
  • Under the supervision of licensed personnel, participates in the department's quality control, quality assurance, or quality improvement program.
  • Cooperates with other personnel to achieve department and interdepartmental objectives and maintain good employee relations.
  • Greets patients, processes the laboratory orders, and directs patients to their next station.
  • Prioritizes work and provides prompt and efficient service.
  • Utilizes the department computer system for test requisitions, billing and inquiry.
  • Responsible for troubleshooting workflow and specimen collection problems that may arise.
  • Performs other related duties as assigned or requested.
  • Attends meetings and trainings (CPR, OSHA, COLA) as required.
  • Receives, handles, and transfers phone calls and messages within the department promptly and courteously.
  • Works with supervisor to prepare supply orders and to make sure that all assigned areas are adequately stocked with supplies.

Basic education, experience and skills required for consideration:
  • High school diploma.
  • Three to five years' experience in a hospital and ambulatory outpatient setting with moderate patient volume setting (25-50 patients daily).
  • Meets State of California phlebotomist requirements.

Required Certification/Licensure:
  • Current and valid phlebotomy certification required
  • Adult CPR (Heartsaver) required

Additional Information:
  • Full-time, day shift
  • Monday - Friday, 8:00am to 5:00pm
  • This position is represented by a collective bargaining agreement.
  • As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.


City of Hope, an innovative biomedical research, treatment and educational institution with over 5,000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.

Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research.  City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation’s 20 leading cancer centers that develops and institutes standards of care for cancer treatment.

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