Project Manager CRM (d/f/m)

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?
YOUR ROLE

• Lead complex, business critical CRM development projects including coordination of developments, test and quality management, onboarding, and know how exchange
• Enable an application development focusing on the user-experience
• Explore new intelligent and automation technologies
• Take responsibility for CRM development & project implementation
• Provide effective technology service and support to internal stakeholder and consult them on CRM solutions
• Educate wider departments about CRM and join projects where CRM input is required
• Support in creating testing plans whilst explaining best practice and rationale
• Explore new intelligent and automation technologies

YOUR SKILLS

• Master's degree in computer science or equivalent
• 8+ years of SAP CRM development experience with at least 1-2 years end-to-end CRM projects
• Experience in agile methodologies across IT projects and service deliveries
• Work experience with SAP Sales Cloud (C4C), CPI Integration and S/4 HANA
• Excellent practical knowledge of Object-Oriented development concepts and CRM development
• Proven hands-on experience with modern UI technologies (FIORI, UI5, SAP Screen Personas)
• Proven ability to integrate SAP CRM and SAP ECC as well as experience with SAP Sales Cloud
• Practical experience with SAP CPQ and Service Cloud is an advantage
• Good knowledge of CRM Pricing using IPC & IPC enhancement development is a plus
• Prior experience in developing CRM order management functions would be an asset
• Middleware experience with the execution of bi-directional data exchange between SAP CRM & ECC back-end
• SAP certifications desirable, e.g.: SAP Customer Experience Suite certifications across any/all the modules but specifically SAP Sales Cloud, SAP Service Cloud and SAP Marketing Cloud, SAP CRM 7.0

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.