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Supervisor, Pharmacy Operations

City of Hope
Duarte, California
Closing date
Jul 20, 2022

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Life Sciences
Position Type
Full Time
Organization Type
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Job Details

About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope's translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope's specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation's "Best Hospitals" in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

City of Hope's commitment to Diversity, Equity and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

Position Summary

The Pharmacy Supervisor is a licensed pharmacist with knowledge and proficiency in pharmacy practice and pharmacy administration. The incumbent is responsible for the professional and administrative management of an assigned area in pharmacy operations service, to include day to day operation. The incumbent is also responsible for supervising multiple pharmacy staff members.

The Supervisor is a part of the Pharmacy Operations management team. The Supervisor will have pharmacist staffing responsibilities as well as be responsible for the supervision and coordination of daily work activities of pharmacy staff members schedules and assignments. The Supervisor serves as a resource to the assigned staff regarding specific skill demonstration, promotion of knowledge, communication and will be expected to provide ongoing education, coaching and mentorship.

Key Responsibilities include:

Provision of Pharmacy Services:
  • Responsible for reviewing medication orders for appropriateness, processing, and dispensing medications in accordance to organizational requirements.
  • Checks products in the sterile and non-sterile areas.
  • Monitors treatments and provides timely follow-up on the clinical effects of the medication regimen with recommendation for adjustments as necessary to achieve optimal outcomes and documents actions.
  • When appropriate, approves new drug orders, which may include checking/verifying chemotherapy notes, and processing non-formulary requests.

Screens for drug-drug, drug-herb/dietary supplement, drug-allergy, drug-food, drug-disease state and drug-laboratory interactions.

Quality and Process improvement:
  • Collaborates with Pharmacy Leadership to develop, implement, and maintain systems that promote safe, effective, and efficient processes.
  • Develop and ensure adherence to policies and procedures for operational areas including controlled substances, Automated Dispensing Cabinets, Compounding areas, distribution and logistics, and other patient care areas.

Administrative Responsibilities:
  • Provides oversight of staff in the assigned area and develop, document and evaluate the competence and completes annual evaluation for assigned staff members
  • Administer progressive discipline when appropriate and collaborate with HR on that process.

Education, mentoring and Professional Development:
  • Guides staff in appropriate practice management, time management, customer service, collaboration, and communication.
  • Actively participates in the education and development of assigned staff, residents and pharmacy students.

Basic education, experience and skills required for consideration:

Minimum Education:
  • Graduate of ACPE-accredited Pharmacy School;
  • Pharmacy Practice Residency (PGY 1) and at least 1 year of experience as a pharmacist in a Hospital setting
  • OR
  • At least 3 years of experience as a pharmacist in a Hospital setting

Req. Certification/Licensure:
  • Current CA Pharmacist License
  • BLS - American Heart Association or obtain within 90 days of hire date

Pref. Certification/Licensure:
  • Pharm D
  • Board Certification in Oncology or Pharmacotherapy

Preferred Experience:
  • Previous experience in a supervisory or leadership role.

Additional Information:
  • As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.
  • Full Time

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.


City of Hope, an innovative biomedical research, treatment and educational institution with over 5,000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.

Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research.  City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation’s 20 leading cancer centers that develops and institutes standards of care for cancer treatment.

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