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Marketing Analytics Specialist

City of Hope
Irwindale, California
Closing date
Jun 29, 2022

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Life Sciences
Position Type
Full Time
Organization Type
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Job Details

About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope's translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope's specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation's "Best Hospitals" in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

City of Hope's commitment to Diversity, Equity and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

Position Summary

This role serves to support the Market Intelligence & Insights team in collecting, and reconciling data from various sources; designing data solutions and reporting tools to provide insightful information and accurate analysis. This position will also provide support and assistance for brand strategy work streams through qualitative research projects.

This role will work in a highly matrixed environment with Marketing, Brand and Communications, Enterprise Growth & Innovation, Physician Group, Finance, Enterprise Data Warehouse, and others

Key Responsibilities include:
  • Assist and manage primary market research projects
  • Working knowledge of qualitative research such as focus groups and interviews
  • Prepare and design questionnaires
  • Develop and maintain a portfolio of scorecards and dashboards, including but not limited to Tableau and Datorama to monitor ongoing brand and marketing efforts by leveraging a myriad of data sources
  • Determine and implement appropriate measurement and analytical methods to achieve specified analytical project or tasks objectives
  • Mine and analyze large datasets, draw valid inferences, and create presentation decks
  • Oversee all data maintenance and operational work to ensure highest data integrity; identify and resolve data quality issues as required
  • Ability to interface with and effectively present to multiple levels of management

Basic education, experience and skills required for consideration:
  • Bachelor's degree in Business, Psychology, Math, Statistics, Computer Science, Economics, or related field
  • 3+ years of experience in market research, marketing analytics, corporate planning or a related discipline

Preferred education experience and skills:
  • Master of Business Administration (MBA), Consumer Psychology, Sociology or Master's in Science or Arts
  • Familiarity and experience working with Market Research and Marketing is a plus

Additional Information:
  • As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.


City of Hope, an innovative biomedical research, treatment and educational institution with over 5,000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.

Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research.  City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation’s 20 leading cancer centers that develops and institutes standards of care for cancer treatment.

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