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Internship IT Service Operations Management

Employer
Henkel
Location
Düsseldorf, Germany
Salary
Competitive
Closing date
Jun 18, 2022

View more

Discipline
Other, Other
Position Type
Internship
Job Type
Other
Organization Type
Other Corporate
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Job Details

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?
YOUR ROLE
  • Our global IT Service Operations Management Team manages the major IT(IL) processes like incident & problem management as well as change and release IT requests & configuration management including its digitalized workflows on our ServiceNow ITSM application
  • In cooperation with our external IT service desk provider Unisys we plan to move the helpfiles from Windows to ServiceNow knowledge database
  • As this requires restructering of the files and content we would involve the intern to support this manual migration of the helpfile documents into a new structure on ServiceNow
  • Take part of necessary instructions / trainings
  • Active involvement to set up a new using ServiceNow knowledge base for our technical documentation

YOUR SKILLS
  • Student who has successfully passed first semesters in business-related studies, ideally focused on digital technologies, IT, business administration or similar background
  • Very good written and spoken English skills, German is beneficial
  • Firm knowledge of MS Office, IT documentation and IT process is appreciated
  • Availability as of now for six months at our HQ in Düsseldorf
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.

Company

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

Find Us
Telephone
004212834647
Location
Havenlaan 16
Brussels
1018
Belgium
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