Equipment Technician
- Employer
- Henkel
- Location
- Shanghai-Zhangjiang, China
- Salary
- Competitive
- Closing date
- Jul 28, 2022
View more
- Discipline
- Other, Other
- Position Type
- Full Time
- Job Type
- Technician
- Organization Type
- Other Corporate
Job Details
Do you dare to make an impact?
YOUR ROLE
- Is responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
- Recommends solutions and performs technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation
- Reports quality issues / customers claims to relevant parts of the organization (incl. CCMS/ CAPRIS)
- Works with application equipment to provide solutions to enhance customer adhesive related processes
- Reports technical results and contributes to customer presentations
- Works effectively on SBU and/or Regional specific projects. Contributes to project plans and helps the team to deliver project goals
- May supervise the laboratory work (incl. prioritization) for samples coming from customers, and report technical results to customers
- Quantifies, documents and reports Henkel solution's value to customers
- Is responsible for products application / technical training of field sales forces and customers
- Documents all activities in CRM tool (CAPRIS/ACE) and / or in the TCS Lab Requests database
- Is responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members
- Promotes internally SBU innovations and best learnings cross accounts
- Respects and promotes the internal Henkel SHEQ rules
YOUR SKILLS
- expertise
- strategy
- technology
- account management
- analytical thinking
- lean/six sigma/scientific meth
- appl. methods/development
- technical writing/reporting
- digital
- business acumen
- maintenance - repair
Company
WE ARE PIONEERS AT HEART FOR THE GOOD OF GENERATIONS
Our purpose "Pioneers at heart for the good of generations" unites what we stand for, how we work, and forms the basis for our strategy.
The pioneering spirit of our company founder, Fritz Henkel, is what continues to differentiate us and unites Henkel employees worldwide. The ambition and motivation to work together on the solutions of tomorrow. Today. Every day. We do this not only for ourselves, but also for future generations, because we share a common responsibility.
Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Worldwide locations and an international culture shape our global footprint.
Henkel products and technologies are available worldwide. With employees from 124 nations and locations around the world, we achieve a strong presence both in mature and emerging markets.
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert