Research and Commercial Protocol Coordinator

City of Hope
Duarte, California
Closing date
May 31, 2022

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Life Sciences
Position Type
Full Time
Organization Type

Job Details

About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope's translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope's specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation's "Best Hospitals" in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

City of Hope's commitment to Diversity, Equity and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

Position Summary

Oversees COH research protocols, sponsored research protocols, and commercial protocols for CAR T Cell program and other cellular therapy programs including genetically modified CD34 cells and cytotoxic lymphocytes. This person is responsible for maintaining current versions of lab protocols, attending site visits and other related meetings, writing SOPs, training, updating protocol binders with new versions and patients on study, corresponding with protocol personnel regarding study-related issues, receipt of products and infusion orders, and product quality certificates. Prepares and participates in audits conducted by protocol personnel, and assumes other related activities as delegated by the Supervisor of Stem Cell Lab and Director of Transfusion Medicine Laboratories. Additionally, performs cryopreservation procedures used to store Stem Cell products used for patient transplantation, performs thawing procedures used for Stem Cell infusion, and performs all procedures in compliance with written SOPs and FACT, AABB and FDA regulations.

Key Responsibilities include:
  • Coordinates research and commercial cellular therapy product activities.
  • Notifies supervisor of unusual results or discrepancies.
  • Attends meetings as required.
  • Writes SOPs and training plans; trains staff
  • Performs stem cell processing, cryopreservation and reinfusion procedures in compliance with written SOPs and regulatory requirements.
  • Utilizes standard laboratory equipment and records and checks results for completeness and accuracy.
  • Maintains the theoretical and procedural knowledge necessary to perform and interpret assigned procedures performed within the Laboratory.
  • Prioritizes work and provides prompt and efficient service.
  • Practices quality control methods common to area of expertise.
  • Performs data entry of product testing information.
  • Participates in quality assurance program, performs competency testing when assigned by the Supervisor.
  • Develops and maintains skills in order to provide coverage as assigned by the supervisor.
  • Calculates product counts and reviews for accuracy and completeness before reporting.
  • Maintains a positive image when dealing with department personnel and other City of Hope employees.
  • Takes call on weekend and as needed to provide coverage for the department.

Basic education, experience and skills required for consideration:
  • Bachelor's Degree
  • One year related experience.
  • MT(ASCP) or California Clinical Laboratory Scientist License (CLS).

Additional Information:
  • As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability. #LI-AH


City of Hope, an innovative biomedical research, treatment and educational institution with over 5,000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.

Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research.  City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation’s 20 leading cancer centers that develops and institutes standards of care for cancer treatment.

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