Account Executive - AH

City of Hope
Irwindale, California
Closing date
May 25, 2022

View more

Life Sciences
Position Type
Full Time
Organization Type

Job Details

Account Executive
AccessHope ● Irwindale, CA

At AccessHope, we're Fighting cancer with everything we know by putting the ever-growing body of cancer knowledge to work for the greater good. Through a revolutionary employer health benefits offering, we remotely connect employees with cancer support services from National Cancer Institute (NCI)-Designated Comprehensive Cancer Centers. Instead of requiring those who have been diagnosed with cancer to come to the centers for renowned cancer expertise, AccessHope brings their support to the patient and their local oncologist-wherever they're located-to improve care, outcomes, and value.

Hopeful for those we support, rebellious in our approach, and collaborative by breaking down barriers, AccessHope is seeking a Account Executive to help us uniquely deploy the latest cancer knowledge to the places it's needed most. As an ideal candidate, you'll for developing an account management function that delivers long-term, profitable, and highly satisfied relationships with employers, health plans, resellers, and intermediary purchasers of City of Hope Cancer Support Services. Responsibilities include but are not limited to direct management of assigned, large relationships/accounts; attraction, retention and development of talent to manage and grow an assigned book of business; contribution toward the design and delivery of client reporting; and contribution toward the design, development and delivery of product and pricing strategies to support overall organizational growth.
Key responsibilities
  • Owns assigned client relationships for jumbo or large employers, health plans, and other entities with direct contracts, collaborates across organization to deliver contractual commitments, exceed client expectations, and expand profitable business relationships.
  • Builds and maintains effective long-term relationships with a defined customer base to ensure a high level of satisfaction and increase revenues.
  • Planning and strategizing to retain and expand current customer relationships. May include quarterly, semiannual, or annual account client reviews with their executive teams.
  • Resolves complex and sensitive employer concerns in order maintain customer satisfaction and client retention.
  • Identify, analyze, and report trends and/or systematic issues within a book-of-business as they become apparent and provide solutions and possible opportunities for growth

Required qualifications
  • Bachelor's in business administration, healthcare, or related discipline
  • A minimum of 7 years of direct account management healthcare experience
  • Strong analytical and innovative mindset to handle multiple projects and deliverables
  • Ability to anticipate customers' needs and match them with appropriate products and services.
  • Comfort with working under pressure in a fast-paced environment.
  • Travel required up to 40%.
Preferred qualifications
  • MBA, or master's degree in healthcare, healthcare administration or related discipline
  • Commercial market health care benefits

Additional Information
  • As a condition of employment, AccessHoperequires staff to comply with all state and federal vaccination mandates.

AccessHope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, identity, age, status as a protected veteran, or status as a qualified individual with disability.


City of Hope, an innovative biomedical research, treatment and educational institution with over 5,000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.

Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research.  City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation’s 20 leading cancer centers that develops and institutes standards of care for cancer treatment.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert