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Senior Solution Architect - Customer Service & Sales Excellence (d/f/m)

Employer
Henkel
Location
Düsseldorf, Germany
Salary
Competitive
Closing date
May 18, 2022

View more

Discipline
Other, Other
Position Type
Full Time
Job Type
Sales/Marketing
Organization Type
Other Corporate
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Job Details

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you’re up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?
YOUR ROLE
  • Provide strategic direction and guidance to programs and activities in the area of Customer Service & Sales Excellence
  • Act as part of a team responsible for the evolution of Henkel's Value Chain Platform (VCP)
  • Actively drive platform strategies and ensure consistent implementation of strategic dx priorities
  • Take the lead to drive the roadmap and architecture for Sales, after-sales and Customer Service at Henkel and related initiatives in S/4HANA,
  • This includes responsibility for the solution portfolio, roadmap and accountability that the solutions fulfill global guidelines, standards and architecture frameworks
  • Participate in the S/4HANA adoption, driving complex ERP initiatives across the global dx organization to success

YOUR SKILLS
  • Master's degree in business informatics, computer sciences or economics
  • A minimum of 5 years' experience in the field of responsibility
  • Experience from at least one full S/4HANA project cycle in a similar role
  • This implies experience in architecture and solution design, SAP ERP innovation topics (e.g. SAP Sales Cloud, Service Cloud or Experience Management), concepts for customer insights and centricity, management of intercompany processes and experience in related solutions like CRM and pricing (e.g. Vistex)
  • Fluent English language skills
  • Ability to manage initiatives across teams and locations
  • Strong analytical thinking and structured problem-solving capabilities
  • Invest in relationship building with vendors (e.g. SAP) and show high self-motivation to innovate while adhering to global governance
  • A team player who has proven to lead subject matter communities

Company

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

Find Us
Telephone
004212834647
Location
Havenlaan 16
Brussels
1018
Belgium
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