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Cloud Consultant (d/f/m)

Employer
Henkel
Location
Düsseldorf, Germany
Salary
Competitive
Closing date
Jun 3, 2022

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Discipline
Other, Other
Position Type
Full Time
Job Type
Other
Organization Type
All Industry, Other Corporate
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Job Details

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you’re up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?
YOUR ROLE
  • Collaborate with internal colleagues from dx/IT, business and external consultants to implement a service cloud on a global scale
  • Analyze business requirements, develop designs, and support implementing a Service Cloud, Experience Cloud, Field Service, Digital Engagement and AI-components
  • Act as responsible contact for IT-operations
  • Drive continuous improvements, write technical specifications or new technical user stories while supporting the full BizDevOps lifecycle of a product/IT application
  • This role offers a great learning opportunity in becoming an inhouse consultant, gaining experience in the BizDevOps model and learning from a global team of experienced customer service inhouse consultants and business process experts
  • You will work in a dynamic, collaborative, transparent and non-hierarchical culture

YOUR SKILLS
  • University degree in computer science, economical informatics, economics/economical engineering or comparable with strong IT focus
  • Minimum 2 years of professional experience as IT Consultant (d/f/m) in customer service, contact centers and customer experience
  • Experience in the field of agile projects
  • Technical mindset, capable of learning new technologies quickly and applying them at projects
  • Fluent English language skills, German is beneficial
  • Team player, interested in global projects and interaction with multi-international teams
  • Creative thinker who enjoys working in a diverse and intercultural rock-solid team
  • Strong analytical skills and being able to understand customer's needs
  • Strong communication and presentation skills
  • Advanced MS Office skills are required
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.

Company

WE ARE PIONEERS AT HEART FOR THE GOOD OF GENERATIONS

Our purpose "Pioneers at heart for the good of generations" unites what we stand for, how we work, and forms the basis for our strategy.

The pioneering spirit of our company founder, Fritz Henkel, is what continues to differentiate us and unites Henkel employees worldwide. The ambition and motivation to work together on the solutions of tomorrow. Today. Every day. We do this not only for ourselves, but also for future generations, because we share a common responsibility.

Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings. 

Worldwide locations and an international culture shape our global footprint.

Henkel products and technologies are available worldwide. With employees from 124 nations and locations around the world, we achieve a strong presence both in mature and emerging markets. 

 

 

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