SAP Release & Deployment Management Consultant

Employer
Henkel
Location
Cairo, EGY
Salary
Competitive
Posted
November 24 2021
Ref
21025359
Discipline
Other, Other
Position Type
Full Time
Organization Type
Other Corporate
Job Type
Other
HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.
YOUR ROLE
  • Resolve tickets and implement enhancements to the related ITSM tool (ServiceNow) as well develop automated test cases using the tool's automated test framework
  • Communicate and support during SAP Major Release Deploy (4 times per year on a weekend)
  • Post release deploy analysis and follow up on root causes of P1 / P2 tickets occurring after major release deploy
  • Design, build, and share the release management reports on Power BI
  • Participate in continuous improvement initiatives to enhance processes
YOUR SKILLS
  • Bachelor's degree in Computer Science, Computer Engineering, or Business Informatics
  • Minimum of 3 years of relevant SAP release & deployment management experience
  • Fluent English speaker
  • Proficient user of MS Office applications (Word, Excel, and PowerPoint)
  • ITIL experience is preferable