Training & Learning Senior Advisor

This purpose of this Sandwich site-based role is to support Drug Product Supply (DPS) and other PharmSci lines as required in the support of the Good Manufacturing Practice (GMP) Training System. Tasks include support of training logistics, implementation, data administration and reporting, and other tasks as assigned. This role focuses primarily on implementation of the Good Manufacturing Practice (GMP) Training and associated tasks and responsibilities. This role is expected to apply project management, critical thinking, and continuous improvement skills to successfully execute various training-related initiatives and projects.

ROLE RESPONSIBILITIES

• Partners with PharmSci business lines and other teams/groups (e.g. line leadership, Quality Assurance, Facilities) to assist with the development of training courses, appropriate training implementation plans and support training administration
• Manages the necessary steps and requirements associated with procedure creation and revision
• Executes the annual training record review for Drug Product Supply, and possibly other lines, interacting with departmental training leads and managers
• Manages training curriculum through the creation, revision and inactivation of learning activities; building, updating, and retirement of job roles; assignment and removal of job roles; and processing course completion data and waivers in the Learning Management System (LMS)
• Works with subject matter experts and training content developers to create innovative and engaging training content including but not limited to instructor-led on-the-job training courses
• Supports administration of training delivery logistics and metrics/reporting
• Resolves training issues and provides guidance and support to learners for training matters and interfacing with the LMS and the LMS team
• Participates in various projects within the Global PharmSci Learning Community to support strategy and priorities, taking responsibility for some deliverables
• Partners across PharmSci business lines to support and progress shared goals and initiatives (e.g. process improvement initiatives)
• Manages training documentation according to document life cycle and procedural requirements
• Assists with communications and educational campaigns

BASIC QUALIFICATIONS

• BSc/BA preferred but not essential with 5+ years of professional experience, preferably in the healthcare/pharmaceutical field or in scientific, technical, or business discipline
• Evidence of project management, critical thinking, and continuous improvement skills
• Proven experience providing excellent customer service
• Ability to listen to customers, partner on plan forward, and execute plan
• Understanding of Good Manufacturing Practices and various types of training documentation (e.g. standard operating procedures, User Guides, OJTs, training curricula)
• Concise written and verbal communications
• Able to work in ambiguous situations and use sound judgment to assess and proactively solve problems
• Demonstrated experience working independently on assignments, often with urgent timelines, and raising issues to supervisors
• High level of comfort learning and working in electronic systems
• Ability to work well with all levels and roles on cross-functional, global teams
• Experience with software and development/deployment of web-based courses

PREFERRED QUALIFICATIONS

• Understanding of the pharmaceutical lab and manufacturing workplace, ideally including instrumentation, and process and manufacturing equipment.
• Understanding of/experience with systems and reports, and their associated requirements, e.g. Business Objects, SharePoint, WebEx
• Familiarity with investigation, compliance and associated systems
• Demonstrated experience in managing complex projects, tasks and requests

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Research and Development