Technical Service Engineer

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.
YOUR ROLE

• The Technical Service Engineer is focused supporting Henkel Adhesives customers in the packaging industry through laboratory and customer-based support.
• Customer account responsibility for targeted packaging adhesives accounts.
• Plans and executes laboratory projects to support customer/market projects in collaboration with field technical service and sales teams.
• Prepares laboratory reports which present findings and conclusions and prepares direct customer correspondence.
• Effectively communicates technical information directly to internal and external stakeholders.
• Develops portfolio knowledge in order to make product recommendations and identify gaps.
• Develops and implements applications testing capabilities.
• Actively supports the quality complaint investigation process.
• Executes customer visits for complaint investigations, troubleshooting, product/technology demos, and training seminars as needed.

YOUR SKILLS

• BS Chemical Engineering, Mechanical Engineering, Material Science, Chemistry or a related discipline is required.
• Previous experience or internship in a lab-based environment is required.
• Adhesives or packaging industry experience is desired but not required.
• Experience in troubleshooting complex/difficult problems.
• Excellent time management and organizational skills.
• Ability to multi-task with strong analytical skills.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

All employees applying for an internal position must have a discussion with his/her manager about their interest in a job posting opportunity. The discussion will not preclude the employee from interviewing if their skills meet the job requirements.