Director, Clinical Trial Diversity & Inclusion

Duarte, California
October 30 2021
Life Sciences
Position Type
Full Time
Organization Type
About City of Hope

City of Hope, an innovative biomedical research, treatment and educational institution with over 6000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.

Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation's leading cancer centers that develops and institutes standards of care for cancer treatment.

Position Summary

To be part of Clinical Research Operations at City of Hope (COH), every employee should understand and share in the COH Vision, support our Mission, and live our Values. These values which include integrity, patient-centered, respect, accountability, and compassion-must guide what we do, as individuals and professionals, every day.

Reporting to the Vice President of Clinical Research Operations and Associate Director for Clinical Sciences, the Director of Clinical Trial Diversity & Inclusion plays a key role in implementing strategies for clinical trials that drive the recruitment and retention of diverse populations and in particular underrepresented minority and underserved populations. This role will work closely with the study teams and investigative sites to develop program and site level demographic goals, oversee strategies to achieve the established demographic targets for our catchment area. This will require proactive approaches that minimize barriers and provide a culturally appropriate engagement of underserved populations.

This role will reinforce City of Hope's commitment to inclusive research by conducting presentations and trainings to investigative sites on the importance of representative diversity in clinical trials. This role will also support efforts to identify the barriers that currently impede access and inclusion and will work with study teams, community organizations, and City of Hope's Diversity, Equity and Inclusion leaders as well as other City of Hope departments to implement initiatives and approaches to more efficiently identify, engage, recruit, and retain study participants from diverse communities.

The Director, Clinical Trial Diversity & Inclusion develops and maintains productive relationship with the research and clinical community and other important stakeholders at City of Hope and its Community Network.

Key Responsibilities include:

Diverse and Inclusive Recruitment Strategy
  • Contribute new ideas and approaches to help expand the reach of clinical trials into diverse communities
  • Working with investigators and operational leaders, develop recruitment strategy that supports diverse and inclusive recruitment, including underrepresented minorities for cancer research.
  • Maintain, improve, and implement strategy that includes site selection and relationship building with affiliates within the COH network catchment area
  • Establish standards for clinical research recruitment and referrals to assure support.
  • Review study specific clinical trial materials to ensure cultural sensitivity and health literacy guidelines are followed
  • Ensure positive and effective working relationships within the research community.
  • Develop and foster collaborative relationships with other departments to support diverse and inclusive recruitment including, but not limited to Cancer Center Leadership, faculty members, Patient Access/New Patient Services, Biller Resource Center, Diversity, Inclusion & Equity Council, and other strategic stakeholders.

Operational and Goal Setting
  • Leverage analytic dashboards and metrics to track progress, adapt strategy, and evolve roadmap
  • Present reports, action plans, and other deliverables.
  • Builds and sustain relationships with internal and external stakeholders.
  • Work in conjunction with the disease program lead physicians, Principal Investigators, foundation leadership and external sponsors to accomplish goals, projects, and research initiatives for assigned protocols.
  • Effectively communicate (written & oral) across the organization.
  • As needed, collaborates with the Executive Director of Research Applications and Data Management for ongoing technological upgrades, implementations, and interface projects that will help support data, analytics and metrics related to recruitment strategies.

Operational Management
  • Serve as a subject matter expert and resource for faculty, staff, and personnel for recruitment related issues.
  • Engages in training and education to raise awareness of inclusive recruitment approaches as well as develops tools for study teams and investigative sites to support their efforts in reaching diverse communities
  • Reviews and implements best practices from literature and interactions with peer organizations.
  • Develops, revises and deploys standard operating policies (SOPs) and works instructions related to recruitment of participants to clinical trials
  • Participates as a member of the leadership team for clinical research operations.

Basic education, experience and skills required for consideration:
  • Master's degree in Nursing or Healthcare Management completed or in progress, or a related discipline. Candidates currently enrolled in a Master's program must have a completion date within 3 years of employment. Experience may substitute for minimum education requirements.
  • Seven years progressively responsible experience related to the coordinating and managing clinical trial operations, management patient enrollment initiatives or working with cross functional teams.

Additional Information:
  • To protect the health of patients and staff and to comply with new State of California mandates, City of Hope staff are required to show proof of full vaccination by September 30, 2021. Compliance is a condition of employment.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability. #LI-DB

  • Posting Date: Oct 29, 2021
  • Job Field: Clinical Research
  • Employee Status: Regular
  • Shift: Day Job

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