Senior Technical Customer Service (TCS) Engineer

Employer
Henkel
Location
Shanghai-Zhangjiang, China
Salary
Competitive
Posted
October 21 2021
Ref
21021108
Position Type
Full Time
Organization Type
Other Corporate
Job Type
Other
HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.
YOUR ROLE

Job Summary

  • Strengthen the technical service capability in electronic components market in China
  • Provide more efficient support to regional key account customers
  • Prepare technical support for protentional business growth in electronic components applications in near future
Responsibilities

  • Support business team to win new business in electronic components market
  • Support business team to maintain existing business in electronic components market
  • Implement internal testing and evaluation work in lab
  • Support applications development in electronic components market
  • Support innovation projects related to electronic components applications
Accountabilities

  • Execute TCS support for AEI Great China new key projects
  • Execute TCS support for AEI Great China existing business
  • Implement internal lab testing and evaluation work
  • Provide support to other function teams
Required Qualifications

  • Bachelor's degree or above
  • Major in polymer material or chemistry
Skills and Experience Desired

  • >5 years working experience in adhesive, chemical or electronic industries
  • Fluent software skills like MS office, basic data analysis skills
  • Fluent in mandarin and English
What the Role Can Offer You

  • Excellent working platform, many training resources for personal development
  • Clear management or scientific career path within Henkel adhesive technologies
  • More future position opportunities

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