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Senior Technical Customer Service (TCS) Engineer

Employer
Henkel
Location
Shanghai-Zhangjiang, China
Salary
Competitive
Closing date
Nov 3, 2021

View more

Discipline
Physical Sciences, Engineering, Information Technology
Position Type
Full Time
Job Type
Other
Organization Type
All Industry, Other Corporate

Job Details

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE

Job Summary

  • Strengthen the technical service capability in industrial market in China
  • Provide more efficient support to regional and distributor key account customers
  • Prepare technical support for protentional business growth in near future
Responsibilities

  • Support business team to win new business
  • Support business team to maintain existing business
  • Implement internal testing and evaluation work in lab
  • Provide technical trainings for Henkel sales and distributors
Accountabilities

  • Execute TCS support for AEI Great China new key projects
  • Execute TCS support for AEI Great China existing business
  • Implement internal lab testing and evaluation work
  • Provide support to other function teams
Required Qualifications

  • Bachelor's degree or above
  • Major in polymer material or chemistry
Skills and Experience Desired

  • > 5 years working experience in adhesive or chemical industries
  • Fluent software skills like MS office, basic data analysis skills
  • Fluent in mandarin and English
What the Role Can Offer You

  • Excellent working platform, many training resources for personal development
  • Clear management or scientific career path within Henkel adhesive technologies
  • More future position opportunities

Company

WE ARE PIONEERS AT HEART FOR THE GOOD OF GENERATIONS

Our purpose "Pioneers at heart for the good of generations" unites what we stand for, how we work, and forms the basis for our strategy.

The pioneering spirit of our company founder, Fritz Henkel, is what continues to differentiate us and unites Henkel employees worldwide. The ambition and motivation to work together on the solutions of tomorrow. Today. Every day. We do this not only for ourselves, but also for future generations, because we share a common responsibility.

Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings. 

Worldwide locations and an international culture shape our global footprint.

Henkel products and technologies are available worldwide. With employees from 124 nations and locations around the world, we achieve a strong presence both in mature and emerging markets. 

 

 

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