Technician Application Engineering - Furniture & Construction Elements Europe (d/f/m)

Employer
Henkel
Location
Düsseldorf, Germany
Salary
Competitive
Posted
October 18 2021
Ref
21022816
Position Type
Full Time
Organization Type
Other Corporate
Job Type
Technician
HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.
YOUR ROLE
  • Responsibility for managing internal and external technical enquiries and projects in the field of application technology; focus on water-based adhesive systems
  • Technical support of the regional market, the Key Account Managers (KAMs) and the technical field service team from the Inspiration Center in Düsseldorf
  • Prioritization, execution and subsequent documentation of application simulations for technical customer requests in the laboratory based on incoming requests and projects
  • Responsibility for completion of root cause analysis and corrective action plan for all product performance complaints
  • Direct communication with internal and external partners and participation in trainings of sales, field staff and project team members
YOUR SKILLS
  • Completed training as a Chemical Technician (d/f/m), Technician (d/f/m) or comparable
  • Ideally 5 years of relevant work experience
  • Strong communication skills, strong service mentality and team spirit
  • Digital affinity, initiative, willingness to change and innovate
  • Fluent English and German language skills

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