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Customer Technical Service Engineer (Metal Packaging)

Employer
Henkel
Location
Madison Heights, MI, United States
Salary
Competitive
Closing date
Oct 19, 2021

View more

Discipline
Physical Sciences, Engineering, Information Technology
Position Type
Full Time
Job Type
Other
Organization Type
All Industry, Other Corporate

Job Details

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.
YOUR ROLE
  • The Technical Service engineer will support Henkel's metal packing business by evaluating the performance of new and innovative products in the laboratory, and supporting the application of our products/solutions at customer facilities by providing technical product support and training.
  • Directly communicates with the field Sales/Technical Customer Service teams, Account Managers, project team members, customers Leads/supports ongoing harmonization and administration of laboratory test methods.
  • Ensures laboratory and application equipment are calibrated and safety checked in compliance with local regulations.
  • Runs and performs customer lab demonstrations using application equipment (internal and external).
  • Participates in onsite training of Sales / Marketing and other Technical personnel (external focus).
  • Travel to customer sites an average of 30%-40%
YOUR SKILLS
  • BS, Engineering is required, degree in mechanical engineering preferred.
  • 3+ years of engineering experience in a manufacturing environment is required.
  • Experience working directly with customers and metal packaging experience preferred but not required.
  • Goal-oriented, self-motivator with good problem-solving skills.
  • Able to travel 30%-40%.
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

All employees applying for an internal position must have a discussion with his/her manager about their interest in a job posting opportunity. The discussion will not preclude the employee from interviewing if their skills meet the job requirements.

Company

WE ARE PIONEERS AT HEART FOR THE GOOD OF GENERATIONS

Our purpose "Pioneers at heart for the good of generations" unites what we stand for, how we work, and forms the basis for our strategy.

The pioneering spirit of our company founder, Fritz Henkel, is what continues to differentiate us and unites Henkel employees worldwide. The ambition and motivation to work together on the solutions of tomorrow. Today. Every day. We do this not only for ourselves, but also for future generations, because we share a common responsibility.

Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings. 

Worldwide locations and an international culture shape our global footprint.

Henkel products and technologies are available worldwide. With employees from 124 nations and locations around the world, we achieve a strong presence both in mature and emerging markets. 

 

 

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