Data & Analytics Project Service Manager (d/f/m)
- Employer
- Henkel
- Location
- Düsseldorf, Germany
- Salary
- Competitive
- Closing date
- Oct 2, 2021
View more
- Discipline
- Physical Sciences, Information Technology
- Position Type
- Full Time
- Job Type
- Manager
- Organization Type
- All Industry, Other Corporate
Job Details
At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.
YOUR ROLE
- Take responsibility for the transfer of existing as well as new data products into our in-house technology center
- Take pride in setting up several offshore teams embedded in our global data & analytics product organization
- Actively participate in cross-functional DevOps teams using agile methods to deliver high business value with our data products & services
- Run sourcing projects, ensuring proper knowledge transfer and stable IT services including selecting the right candidates
- Facilitate DevOps approach by focusing on automation, continues integration, continues deployment and quality assurance
- Define how to safeguard business needs with the 'service model' e.g. support times, ticket resolution, continuous improvement
- Manage build-up and knowledge transfer of service teams to ensure high quality data products
- Support commercial management of products as well as cost containing of services & technologies
- Safeguard common IT standards covering topics like compliance and other obligations
- Address escalations towards provider & internal teams
- Master's degree or higher in computer science or related field
- At least 7 years of international experience in IT
- Strong skills in project/product management, DevOps, DataOps and agile practices such as Scrum
- Very good understanding of Analytics and/or BI
- Proven track record in offshore IT Provider and/or IT Service management
- Good knowledge in the area of IT technology, process and information security aspects
- Knowledge in IT operational processes such as incident-/problem and change-management and other ITIL processes
- Team player with excellent communication skills in English; German language skill is a plus
Company
WE ARE PIONEERS AT HEART FOR THE GOOD OF GENERATIONS
Our purpose "Pioneers at heart for the good of generations" unites what we stand for, how we work, and forms the basis for our strategy.
The pioneering spirit of our company founder, Fritz Henkel, is what continues to differentiate us and unites Henkel employees worldwide. The ambition and motivation to work together on the solutions of tomorrow. Today. Every day. We do this not only for ourselves, but also for future generations, because we share a common responsibility.
Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Worldwide locations and an international culture shape our global footprint.
Henkel products and technologies are available worldwide. With employees from 124 nations and locations around the world, we achieve a strong presence both in mature and emerging markets.
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