Assoc Director, Global Strategic Capabilities Regional Lead, Global Medical Information

Foster City
See job description.
September 22 2021
Position Type
Full Time
Organization Type
Job Type

Assoc Director, Global Strategic Capabilities Regional Lead, Global Medical Information
China - Hong KongSingapore - Singapore

Gilead Sciences, Inc. is a research-based bio-pharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. With each new discovery and investigational drug candidate, we seek to improve the care of patients living with life-threatening diseases around the world. Gileads therapeutic areas of focus include HIV/AIDS, liver diseases, cancer and inflammation, and serious respiratory and cardiovascular conditions.

Making an impact on a global scale
Inclusion is one of the companys five core values. Thats because we know that we are stronger and more innovative at Gilead when we are informed by a diverse set of backgrounds, experiences and points of view. Gilead Sciences is a biopharmaceutical company that discovers, develops and commercializes innovative therapeutics in areas of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide.

When you join Gilead, you join our mission to change the world by enabling people to live healthier and more fulfilling lives. Come join a mission-driven bio-pharmaceutical organization that values inclusion and diversity, has a strong portfolio of products, and is constantly #CreatingPossible

Role location preference is international region.

Job Overview

The Associate Director of Global Strategic Capabilities will be a key member of the Global Strategic Capabilities team that will lead the implementation and execution of key operational activities. The Associate Director is responsible for ensuring and supporting operational excellence of regional and global initiatives within the Medical Information function. One of the key responsibilities for this role is ensuring appropriate oversight and quality assurance of outsourced medical information activities in a region. In addition, the Associate Director will lead efforts to ensure inspection readiness, to measure operational effectiveness, and identifying and developing solutions to improve efficiencies and reduce risk.

Job Responsibilities
  • Managing the relationship between Gilead and outsourced medical information vendors.

  • Ensuring outsourced medical information vendors have access to the appropriate information

    that they need to provide excellent customer service (e.g. Gilead contacts, current product

    labeling, medical information content and other documents)

  • Ensuring appropriate oversight of the performance of outsourced medical information vendors,

    including a quality assurance programme, training of vendor staff, and the implementation of

    processes that ensure that the vendor service meets expected standards

  • Updating and ensuring compliance with Medical Information working practices and operating


  • Working closely with medical information and vendors to ensure inspection readiness, including facilitating preparations for internal audits, responses to findings and implementation of process


  • Identifying areas for operational efficiencies and areas of risk, and developing solutions for

    improvement and risk reduction

  • Developing and implementing a quality assurance plan for key Medical Information activities which may include

    evaluating product request reports, facilitating consistency of responses, and use of customer surveys

  • Facilitating consistent use of Gilead medical information systems by medical information, in line with

    global procedures and processes

  • Developing and sharing metrics reports of medical information with stakeholders

  • Leading digital projects on medical information in collaboration with IT teams

  • Coordinate vendor support of mature products needing support in region.

    Knowledge & Skills
    • Able to work under minimal direction
    • Highly self-motivated and able to perform multiple tasks in a timely fashion.
    • Excellent interpersonal, and verbal and written communication skills and ability to navigate through ambiguity.
    • Demonstrated solid success in developing and maintaining good working relationships with internal colleagues and external contacts and influence cross-functionally at various levels.
    • Ability to manage and lead multiple projects and change management initiatives in a fast-paced, cross-functional environment.
    • Must have a customer focused mindset, strong attention to detail, excellent organization and problem-solving skills
    • Strong knowledge of applicable country/regional legislations and legal requirements for the provision of medical information services, and for adverse event and product quality complaint reporting, in the pharmaceutical environment is required

    Education & Experience
    • MS/MA and 8 years of relevant experience required
    • Minimum of 8 years of experience in the pharmaceutical industry, with a minimum of 6 years of

    experience in Medical Information or Medical Communications is required
    • Advanced scientific or medical degree (MD, PhD, Pharmacy, RN or equivalent) is preferred
    • Experience of working with medical information vendors is preferred.

    For Current Gilead Employees and Contractors:

    Please log onto your Internal Career Site to apply for this job.

    To apply, visit

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