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Senior Application Engineer

Employer
Henkel
Location
Chanhassen, MN, United States
Salary
Competitive
Closing date
Oct 1, 2021

View more

Discipline
Physical Sciences, Engineering
Position Type
Full Time
Job Type
Other
Organization Type
All Industry, Other Corporate

Job Details

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.
YOUR ROLE
  • Is responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
  • Recommends solutions and performs technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation
  • Reports quality issues / customers claims to relevant parts of the organization (incl. CCMS/CAPRIS)
  • Works with application equipment to provide solutions to enhance customer adhesive related processes
  • Reports technical results and contributes to customer presentations
  • Works effectively on SBU and/or Regional specific projects.
  • Contributes to project plans and helps the team to deliver project goals
  • May supervise the laboratory work (incl. prioritization) for samples coming from customers, and report technical results to customers
  • Quantifies, documents and reports Henkel solution's value to customers Is responsible for products application / technical training of field sales forces and customers
  • Documents all activities in CRM tool (CAPRIS/ACE) and / or in the TCS Lab Requests database Is responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members
  • Promotes internally SBU innovations and best learnings cross accounts
  • Respects and promotes the internal Henkel SHEQ rules
YOUR SKILLS
  • Minimum of Bachelor's degree in Engineering or Science field with emphasis on hear transfer and fluid dynamics
  • 5+ years of experience in working with customers in application support
  • Knowledge of Telecom & Datacom industry is a plus
  • Experience in Thermal Interface Material is necessary
  • Fluid deposition technique such as dispensing is a plus
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

All employees applying for an internal position must have a discussion with his/her manager about their interest in a job posting opportunity. The discussion will not preclude the employee from interviewing if their skills meet the job requirements.

Company

WE ARE PIONEERS AT HEART FOR THE GOOD OF GENERATIONS

Our purpose "Pioneers at heart for the good of generations" unites what we stand for, how we work, and forms the basis for our strategy.

The pioneering spirit of our company founder, Fritz Henkel, is what continues to differentiate us and unites Henkel employees worldwide. The ambition and motivation to work together on the solutions of tomorrow. Today. Every day. We do this not only for ourselves, but also for future generations, because we share a common responsibility.

Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings. 

Worldwide locations and an international culture shape our global footprint.

Henkel products and technologies are available worldwide. With employees from 124 nations and locations around the world, we achieve a strong presence both in mature and emerging markets. 

 

 

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