User Program Manager - Center for Nanoscale Materials

The Nanoscience and Technology Division/Center for Nanoscale Materials (CNM) at Argonne National Laboratory has an opening for a User Program Manager. The Department of Energy Office of Science national scientific user facilities provide researchers from around the world with the most advanced tools of modern science.  The Center for Nanoscale Materials (CNM) is a multifunctional and multidisciplinary research user facility that was built to support all stages of scientific research and development at the nano scale.

The User Program Manager at the Center for Nanoscale Materials (CNM) user facility is responsible for the development of collaborative partnerships with academia, industry, and the user community at large. The person also is responsible for managing user programs administration including the facets of user enrollment, user proposal review and processing and instrument access, user feedback, for managing the elected board of user representatives, and reporting statistics to various customers. The person also is responsible for highlighting, promoting, and stimulating user science through outreach activities such as conferences and workshops.

Additional Responsibilities:

• Comprehensive oversight, and day-to-day management, of the Center for Nanoscale Materials (CNM) User Program. 
• Managing user programs administration including the facets of user enrollment, user proposal review and processing and instrument access, user feedback, and reporting statistics to various customers.
• Leading outreach efforts including but not limited to highlighting, promoting, and stimulating user science. 
• Managing aspects of the program’s proposal review board including identifying members, assigning board members to user proposals, and oversight of the full review process.
• Managing aspects of the elected liaison board which represents the general user community.
• Communicating program status and reports to the Department of Energy and other key stakeholders. 
• Managing professionals focused on serving the CNM user community.

Required Knowledge, Skills & Experience: 

• Knowledge and demonstrated professional expertise in one or more of the basic or applied sciences with a broad level of knowledge in several others.
• Knowledge of policies, procedures, and processes required for scientific user facility program administration
• Ability to understand scientific and technical projects in a broad range of sciences at a high level.
• Knowledge of a research environment including the technical work, operations, instruments, and scientific capabilities.
• Ability to conduct needs analysis, synthesize program requirements, and develop planning information.
• Skill in providing resolutions to a diverse range of complex issues.
• Demonstrated ability to provide effective written and verbal communications including the ability to communicate scientific and technical data in a manner that meets the needs of the stakeholders.
• Ability to handle multiple, complex, high-visibility requests with accuracy and timeliness.
• Ability to handle matters with a high degree of confidentiality and discretion.
• Ability to identify, develop and implement organizational efficiencies.
• Business acumen and the ability to identify program opportunities and build collaborative partnerships with the Department of Energy and other federal agencies, national laboratories, university’s faculty and administrators, and other institutions.
• Skills in establishing effective interpersonal relationships, leading, and motivating a team, as well as working in a team environment.
• Ability to model Argonne’s Core Values: Impact, Safety, Respect, Integrity, and Teamwork. 

Preferred Knowledge, Skills & Experience: 

• Skill in the planning, development and implementation of processes designed to handle varied aspects of user and outreach activities.
• Knowledge of national laboratory requirements, procedures, and reporting systems.
• Prior experience with the Center for Nanoscale Materials (CNM) or similar government user facility.
• Knowledge of related ANL applications.
• Proficiency in Microsoft Excel. 

Education: 

The level of knowledge and skill required for this position is typically achieved through a degree in a scientific research or engineering discipline along with demonstrated experience working within a laboratory and scientific community.  A PhD is preferred.