IT End User Support Engineer

Employer
Henkel
Location
Ümraniye, Turkey
Salary
Competitive
Posted
August 17 2021
Ref
21019649
Position Type
Full Time
Organization Type
Other Corporate
Job Type
Other
HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.
YOUR ROLE
  • Working as onsite support engineer for end user related topics
  • Configuring and maintaining computers, mobile devices and software
  • Responsible for hardware and software inventory
  • Ensuring accurate reporting and documentation about end user activities
  • Ensuring accurate safety stock and supporting purchase orders creation
  • Creating and updating IT procedures and documentation
  • Supporting data centre and managing network services activities
  • Applying information security requirements
  • Following incoming invoices from suppliers
YOUR SKILLS
  • University degree in Computer Science or equivalent
  • 1-2 years of end user computing/helpdesk experience
  • Windows server/client OS knowledge is desirable
  • PC hardware & network and Information Security (ISO 27001) know-how is an additional asset
  • Understanding of a multi-tier business and its technical architecture
  • Digitalization-friendly mindset
  • Strong communication skills
  • Fluent in English

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