Technical Customer Service Engineer Battery Materials (d/f/m)
- Employer
- Henkel
- Location
- Düsseldorf, Germany
- Salary
- Competitive
- Closing date
- Aug 13, 2021
View more
- Discipline
- Physical Sciences, Engineering, Information Technology
- Position Type
- Full Time
- Job Type
- Other
- Organization Type
- All Industry, Other Corporate
Job Details
At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.
YOUR ROLE
- Provide technical support to sales projects for Henkel's product range of Thermal Interface Materials for automotive battery and e-mobility applications
- Ensure the right product selection and assist the customer through prototyping phase and start of production
- Work closely with our Product Development teams, giving technical inputs (application and process) to the requirement list, evaluating the performance of development products (in the lab and at equipment manufacturers), assisting product launches and technology roll-outs
- Participate in internal and external focus teams to keep up with the technology evolution and latest developments relevant to your area of expertise, as well as giving technical inputs to market strategy activities
- Support customer complaint processes with high technical expertise, participating in fault tree analysis processes and troubleshooting line problems directly at the customer
- Provide technical trainings and support Tech Days internally and externally
- Master's degree or higher in Mechanical, Mechatronic, Materials, Chemical or Electric Engineering
- Minimum of 3 years working experience, preferably in the automotive or battery industry, ideally in e-mobility related roles
- Knowledge in automotive battery technology
- Knowledge in either adhesives or thermal interface products and/or application and dispensing processes is a benefit
- Good communication and team working skills, ability to work in an international environment, Hands-on mentality
- Project management skills to ensure cross functional team cooperation
- Fluent English language skills, additional languages are an asset
- Willingness to travel (40% throughout Europe and occasionally globally)
Company
WE ARE PIONEERS AT HEART FOR THE GOOD OF GENERATIONS
Our purpose "Pioneers at heart for the good of generations" unites what we stand for, how we work, and forms the basis for our strategy.
The pioneering spirit of our company founder, Fritz Henkel, is what continues to differentiate us and unites Henkel employees worldwide. The ambition and motivation to work together on the solutions of tomorrow. Today. Every day. We do this not only for ourselves, but also for future generations, because we share a common responsibility.
Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Worldwide locations and an international culture shape our global footprint.
Henkel products and technologies are available worldwide. With employees from 124 nations and locations around the world, we achieve a strong presence both in mature and emerging markets.
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