Manager, Process & Systems(Document and Support Systems - EPM implementation)

About City of Hope

City of Hope, an innovative biomedical research, treatment and educational institution with over 6000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.

Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation's leading cancer centers that develops and institutes standards of care for cancer treatment.

Position Summary

The Decision Support - Process and Systems Manager positions manages the budget process and supports comprehensive finance & accounting transformation projects, from visioning and target operating model development through future state validation, deployment, and evolution. Reporting to the Executive Director of Financial Planning and Analysis, will work with the senior finance and business teams to proactively establish and manage efficiency improvements in Financial planning and decision support processes and leads the coordination and development of EPM templates and enhancements to support these processes (including project management leadership). Documents and supports operationalizing these processes and develops key metrics by which Finance system effectiveness and performance is measured. Proactively and independently formulate recommendations based on trend data.

Partner with IT to plan and execute the Decision Support systems roadmap to implement and maintain financial systems and manage key vendor relationships. Continually assesses the appropriateness of the control environment involving access to and use of EPM, review, approve and coordinate implementation of all user enhancement requests to Finance systems.

Manage the development of remote / online training materials deployment activities in relation to new/enhanced financial systems and processes as well as on-boarding critical new business users or decision support finance users. Plan and coordinate user acceptance testing requirements to validate Finance system enhancements prior to deploying to upgrades or new functionality, identify and schedules appropriate staff to assist in UAT work. Act as a key bridge between the Decision Support team and the IT team, and act as primary Finance liaison with other functional system representatives (e.g. HR, EPIC, ERP, etc.).

• Identify current state documentation, benchmarking analysis, business case & roadmap development including functional process modeling, technology architecture design, governance structure & reporting design, organizational structure & service delivery design
• Involvement in system integration support including requirements gathering, application configuration & testing, reports/interfaces/conversions/extensions/forms/workflow development & testing.
• Provides ongoing technical and troubleshooting support for stakeholders.
• Integrate into the financial planning structure any organizations that financially partner with or are acquired by City of Hope

Key Responsibilities include:

• Strong written and verbal communication skills with the ability to translate technical system capabilities into business processes and vice-versa.
• Lead, coach or advise project teams and be responsible for delivery of project objectives within time and budget. (depends on the structure of a project)
• Develop and align financial business cases capturing savings and ROI in support of on-going investments in planning systems and processes
• Opinion Leader and current on leading industry trends and EPM/ Financial Analysis features and how they apply to City of Hope's specific needs and opportunities.

Basic education, experience and skills required for consideration:

• BA/BS Degree
• Line Management Experience
• 5-10 years of design, build, configuring and/or managing EPM systems - Oracle preferred plus 1 year of experience in a leadership capacity.

Preferred education experience and skills:

• BS/BA Degree with emphasis on quantitative skills, planning, and financial management
• Three or more years managing budget and financial planning/analysis in the healthcare/life science sectors

Preferred Licensure/Certification:

• Oracle Enterprise Performance Management (EPM) Training and Certification

Additional Information:

• EPM or other enterprise level financial planning systems, Advanced Excel, VBA programming, SQL or other programming languages are essential

Additional Information:

• To protect the health of patients and staff and to comply with new State of California mandates, City of Hope staff are required to show proof of full vaccination by September 30, 2021. Compliance is a condition of employment.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

• Posting Date: May 28, 2021
• Job Field: Business Services
• Employee Status: Regular
• Shift: Day Job