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Technical Customer Support Engineer Bonding & Gasketing (d/f/m)

Employer
Henkel
Location
Düsseldorf, Germany
Salary
Competitive
Closing date
Aug 5, 2021

View more

Discipline
Physical Sciences, Engineering, Information Technology
Position Type
Full Time
Job Type
Other
Organization Type
All Industry, Other Corporate

Job Details

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.
YOUR ROLE
  • Full responsibility for e-mobility related projects and applications
  • Support and ensure completion of root cause analysis and corrective action plan for customer/product performance complaints
  • Plan and execute testing for customer technical requests, prepare reports, and communicate with field teams and/or customers
  • Direct communication - as part of product testing/validation - with field sales/field service teams, key account management, project team, customers
  • Contribute to customer presentations and to trainings of Sales/Marketing and other technical personnel (external focus)
  • Run and perform customer demonstrations in the lab with application equipment (internal and external)
  • Ensure laboratory and application equipment is calibrated and safety tested in compliance with local regulations
  • Standardize and develop new test methods
  • Prepare test reports and presentations for internal working group or department
YOUR SKILLS
  • Master's degree or Technician in Mechanical Engineering, Mechatronics, Electrical Engineering or similar discipline
  • At least 3 years of relevant practical experience
  • Good knowledge of sealing and bonding applications, especially for e-mobility requirements
  • Good MS Office skills
  • Fluent English language skills and ideally also knowledge of German, other languages are an advantage

Company

WE ARE PIONEERS AT HEART FOR THE GOOD OF GENERATIONS

Our purpose "Pioneers at heart for the good of generations" unites what we stand for, how we work, and forms the basis for our strategy.

The pioneering spirit of our company founder, Fritz Henkel, is what continues to differentiate us and unites Henkel employees worldwide. The ambition and motivation to work together on the solutions of tomorrow. Today. Every day. We do this not only for ourselves, but also for future generations, because we share a common responsibility.

Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings. 

Worldwide locations and an international culture shape our global footprint.

Henkel products and technologies are available worldwide. With employees from 124 nations and locations around the world, we achieve a strong presence both in mature and emerging markets. 

 

 

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