Adhesive Consumer Goods Technical Customer Service Engineer
- Employer
- Henkel
- Location
- Cheonan, South Korea
- Salary
- Competitive
- Closing date
- Aug 30, 2021
View more
- Discipline
- Physical Sciences, Chemistry, Engineering, Information Technology
- Position Type
- Full Time
- Job Type
- Other
- Organization Type
- All Industry, Other Corporate
Job Details
At Henkel, you can make a difference and craft your career. That is why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.
At Henkel, we promote a holistic Diversity & Inclusion approach. The diversity of our employees, their backgrounds, experiences, talents, knowledge, creativity, and the appreciation of all their individual differences are the foundation for our competitive advantage. As a multinational corporation, Henkel employs people from 120 nations in almost 80 countries. About 85 percent of our employees work outside of Germany, with more than half of them in emerging markets.
YOUR ROLE
- Responsible for product recommendations, customized products applications, new product demonstrations, troubleshooting and technical training
- Recommend solutions and perform technical visits including meetings, audits, demonstrations, troubleshooting, etc. for customers with documentation
- Report quality issues and customers claims to relevant parts of the organization
- Work with application equipment to provide solutions to enhance customer adhesive related processes
- Supervise laboratory works including prioritization for samples coming from customers, and report technical results to customers
- Document Henkel solution's value to customers and all activities in CRM tool and/or in lab request database
- Contribute to project plans and work actively for regional projects
- Promote each business units innovations internally and best learnings cross accounts
- Respect and promote Henkel SHEQ (Safety, Health, Environment and Quality) rules
- Work closely on each business units and internal stakeholders including sales, marketing, product development etc.
- Bachelor's degree in Chemical engineering or equivalent is required
- Entry level can be considered
- Excellent knowledge in MS Office is preferred
- Good communication skill in Korean and English is required
Company
WE ARE PIONEERS AT HEART FOR THE GOOD OF GENERATIONS
Our purpose "Pioneers at heart for the good of generations" unites what we stand for, how we work, and forms the basis for our strategy.
The pioneering spirit of our company founder, Fritz Henkel, is what continues to differentiate us and unites Henkel employees worldwide. The ambition and motivation to work together on the solutions of tomorrow. Today. Every day. We do this not only for ourselves, but also for future generations, because we share a common responsibility.
Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Worldwide locations and an international culture shape our global footprint.
Henkel products and technologies are available worldwide. With employees from 124 nations and locations around the world, we achieve a strong presence both in mature and emerging markets.
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