Engineer TCS
- Employer
- Henkel
- Location
- Pasuruan, IDN
- Salary
- Competitive
- Closing date
- Jul 26, 2021
View more
- Discipline
- Physical Sciences, Engineering
- Position Type
- Full Time
- Job Type
- Other
- Organization Type
- All Industry, Other Corporate
Job Details
At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.
YOUR ROLE
- Supports and ensures completion of Root Cause Analysis and Corrective Action Plan on customer / all product performance complaints
- Plans for and executes Customer Technical Request Testing, reports and communicates to field teams and/or customers
- Ensures laboratory and application equipment are calibrated and safety checked in compliance with local regulations
- Standardizes and develops new test methods
- Runs and performs customer lab demonstrations using application equipment (internal and external)
- Prepares internal (and external, if relevant) tests reports and makes presentations to internal work group or department
- Participates in presentations to customers
- Leads internal and external technical requests and projects
- Directly communicates (in scope of products tests/validation) with the field Sales/TCSteams, KAMs, project team, customers
- Leads/supports ongoing harmonization and administration of laboratory test methods (incl. Implementation/development of new test methods)
- Participates in training of Sales / Marketing and other Technical personnel (external focus)
- Provides application support for various projects assigned by a supervisor
- BS in Chemistry or relevant engineering/technical discipline.
- At least 2 years working experience in laboratory and technical customer service in chemical industry.
- Ability to understand adhesives and sealant technology
- Must have own car and driver license.
- Good trouble-shooting and analytical skill.
- A successful team player with strong people skills
Company
WE ARE PIONEERS AT HEART FOR THE GOOD OF GENERATIONS
Our purpose "Pioneers at heart for the good of generations" unites what we stand for, how we work, and forms the basis for our strategy.
The pioneering spirit of our company founder, Fritz Henkel, is what continues to differentiate us and unites Henkel employees worldwide. The ambition and motivation to work together on the solutions of tomorrow. Today. Every day. We do this not only for ourselves, but also for future generations, because we share a common responsibility.
Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Worldwide locations and an international culture shape our global footprint.
Henkel products and technologies are available worldwide. With employees from 124 nations and locations around the world, we achieve a strong presence both in mature and emerging markets.
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