The Investigator Payments Lead in Pfizer's Global Product Development division will be responsible for ensuring payments to clinical trial sites and investigators are processed timely and accurately. Role will involve project management of key activities and oversight of vendor staff performing related services. This is a critical priority for Pfizer and this position will play a key role in ensuring delivery of these services.
Key responsibilities include:
- Understand and manage the life cycle of clinical site payment administration from protocol schedule of activities, database build through to payment execution
- Lead planning of key activities to enable payments and hold key stakeholders accountable to deliverables
- Assess EDC design and data collection to ensure accurate and complete mapping to budget construct and timely payment triggering
- Provide oversight of vendors to ensure adherence to Pfizer investigator payments processes and standards
- Ability to make decisions on technology and processes that involve a high degree of complexity and interdependencies (eg site relationships, budgets and contracts, regulatory requirements, language, tax, currency, etc.)
- Review performance metrics, identify root cause of issues and ensure corrective actions are put into place
- Support Audit activities related to investigator payments including data requests from internal audit, responding to queries and developing remediation plans for any findings
- Resolve site and study level payment issue escalations
- Ensure appropriate contracts, work orders and funding are in place to execute site payments
- A bachelor's degree required + 8 years of relevant experience. MBA or advanced degree is highly desirable.
Prior Experience / Attributes Preferred:`
- More than five years of experience in clinical contracts/budget administration, accounting/finance, and/or clinical project/operations. Specific experience in managing investigator and site payments is required.
- Knowledge of clinical operations, protocols and site budgets
- Experience with the usage, monitoring, or management of EDC data and systems is a plus
- Experience with industry payment processing software including developing business requirements
- Excellent interpersonal and organizational skills, sufficient to multi-task in a fast-paced environment with changing priorities.
- Good business judgment and a strong understanding of the unique aspects of site payments including regional and country specific considerations
- Must demonstrate an understanding of clinical site and vendor budgets and payment terms.
- Demonstrated ability to work in a cross-functional environment with clinical operations, business technology, legal, finance, tax and other functional lines.
- Proven success in completing assignments, tasks and projects under minimal supervision as well as demonstrated ability to make critical recommendations related to investigator payments
- Ability to work independently with minimal supervision in a team-oriented environment.
- Desire to create positive experiences and make significant contributions.
- Excellent administrative, organizational and problem-solving skills
- Ability to collaborate effectively across a variety of teams and cultures located in multiple locations in demanding/changing situations.
- Experience with a Clinical Research Organization or a sponsor is preferred
- Knowledge of local tax and payment regulations in countries where clinical trials are executed is a plus
- Experience in cross-border financial transactions.
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
Research and Development