Vendor Manager, IT

Foster City
See job description.
June 26 2021
Other, Other
Position Type
Full Time
Organization Type
Job Type

Vendor Manager, IT
United States - North Carolina - Raleigh

Gilead Sciences, Inc. is a research-based bio-pharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. With each new discovery and investigational drug candidate, we seek to improve the care of patients living with life-threatening diseases around the world. Gileads therapeutic areas of focus include HIV/AIDS, liver diseases, cancer and inflammation, and serious respiratory and cardiovascular conditions.

Making an impact on a global scale
Inclusion is one of the companys five core values. Thats because we know that we are stronger and more innovative at Gilead when we are informed by a diverse set of backgrounds, experiences and points of view. Gilead Sciences is a biopharmaceutical company that discovers, develops and commercializes innovative therapeutics in areas of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide.

When you join Gilead, you join our mission to change the world by enabling people to live healthier and more fulfilling lives. Come join a mission-driven bio-pharmaceutical organization that values inclusion and diversity, has a strong portfolio of products, and is constantly #CreatingPossible

Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to pursuing scientific invention to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead has operations in more than 35 countries worldwide, with headquarters in Foster City, California.

You will be part of a team that is helping millions of people live healthier, more fulfilling lives. We are a close community where every individual matters and everyone has a chance to enhance their skills through ongoing development. Inclusion is one of our core values, which means we are creating and fostering a work environment where our differences are valued, and everyone feels respected and empowered to bring their authentic selves to work. By joining Gilead, you will further our mission to discover, develop and deliver innovative therapeutics for people with life-threatening diseases.

The Gilead Business Services center in Raleigh's Research Triangle region will be home to some of the company's critical shared service teams in North America, including Information Technology, Global Financial Solutions, HR Operations and Procurement Services Desk. These functions provide the necessary support to ensure Gilead's business runs effectively and efficiently. The center will also be a catalyst for standardization of processes, digital transformation and technology optimization.

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The Vendor Manager serves as a consultant for technology related products and services. The Vendor Manager will be responsible for resolving issues, tracking performance, managing risk, identifying savings opportunities and communicating to all levels, both internal and external, regarding vendor related topics. Experience in managing SOW vendor relationships - staffing, sourcing and professional services ideal, as well as experience in software management. The goal is to lead all aspects of managing the vendors at a high level partnering very closely with IT Leaders, Business stakeholders and Procurement. Vendor Management is the process by which relationships with vendors, and the documentation that underpins them, are actively created, monitored and cultivated to ensure that business objectives are achieved.

Responsibilities include but not limited to:
  • Managing the relationship with key technology vendors
  • Leads the internal process redesign work for the vendor management group
  • Participate on teams to develop and execute strategies that increase savings, efficiency and reduces risks
  • Provide deep analytical, communication and project management skills
  • Reporting and tracking of KPIs
  • Arranging and conducting Supplier Business Reviews
  • Setting mutually beneficial business goals
  • Developing escalation processes and key contacts lists
  • Resolving disputes
  • Provide proactive Vendor Management so that the terms of a contract are adhered to so that contractual benefits are realized
  • Resilience and continuity - by maintaining a constant dialogue with key Third Party vendors the business can assess any ongoing risks to supply and make alternative plans in a timely fashion if required
  • Compliance - periodic assessment of compliance so that any risk associated with legislation or company standards is minimized
  • Risk Management - Maintaining a close working relationship with vendors helps to reduce risk. Regular performance management of suppliers ensures that any issues are surfaced in good time and can be mitigated before they become a problem
  • Innovation - develop ideas for the company to grow and develop new technologies. Develop close relationships with vendors to position the company to take advantage of advancements in vendor\'s products or services
  • Assists senior leaders in managing specific vendor relationships
  • Participates in the actual purchase process and verifies compliance with Technology\'s purchasing procedures
  • Assists with assessment and management of contract and procurement risk
  • Conducts market analysis and identifies trends in the technology industry
  • Assists Technology organization managers with documenting requirements and vendor related issues
  • Stays abreast of contract and purchasing compliance and routinely informs Technology\'s customers
  • Serves as a knowledge resource for the Technology organization on existing contracts and agreements
  • Serves as Technology\'s representative on interdepartmental project team

Basic Qualifications

High School Degree and Twelve Years Experience OR Associate\'s Degree and Ten Years Experience OR Bachelor\'s Degree and Eight Years Experience OR Master\'s Degree and Six Years Experience

Preferred Qualifications
  • Demonstrates an in-depth knowledge of IT and the service catalog and assigned departments/business areas
  • Previous related experience with IT vendor management is required
  • Strong communication, excellent research skills, \u200b and learning agility to understand internal business or IT process, best practices and translate into technology needs/opportunities\u200b
  • Strong work ethic, a sense of business urgency, and ability to work effectively with many deadlines in a complex matrix organization
  • Strong business acumen
  • Possesses strong leadership skills and able to make critical decisions
  • Ability to find innovative ways to resolve problems
  • Strong executive-level verbal and written communications
  • Extensive experience in stakeholder management, dealing with senior management up to executive level
  • Ability to work with dispersed and global teams and locations
  • Excellent at interpersonal skills and relationship development
  • Specific experience in the Life Sciences/Pharma/Medical Devices/Healthcare industries is preferred\u200b

For jobs in the United States:

As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans\' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact for assistance.

For more information about equal employment opportunity protections, please view the EEO is the Law' poster.



Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

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