Training and Learning Manager

Chesterfield, Missouri
June 16 2021
Position Type
Full Time
Organization Type
Job Type
This purpose of this global role is to collaborate across BioTherapeutics Pharmaceutical Sciences global sites and all PharmSci lines to design, develop, and implement training educational and professional development programs that meet colleague, management and business needs. This role focuses primarily on implementation of the Good Manufacturing Practices (GMP) Training System and associated tasks and responsibilities. This role is expected to apply project management and critical thinking skills to successfully lead various training-related initiatives and projects across the PharmSci lines. This position can be located at the following sites: Andover, MA, St. Louis, MO, Chapel Hill, NC. This position will support work at multiple sites.

  • Partner with PharmSci business lines, Quality Assurance and other resources to develop training content and training implementation plans.
  • Work within and support the Training Team on group-wide initiatives to assess and improve processes, determine areas to streamline and encourage and support the projects of others.
  • Collaborate with PharmSci business lines and other resources as necessary to support training administration within the learning management system.
  • Provide subject matter expertise to global and site customers for the learning management system and other systems used in the drug development process as appropriate.
  • Implement strategies for training system performance improvement and deploy metrics to determine effectiveness of training.
  • Design and develop innovative and creative instructor-led, e-learning and on-the-job training courses, including assessments, using adult learning principles and appropriate media compatible with the learning management system.
  • Develop curriculum and interface with leadership and SMEs in order to appropriately assign within the learning management system.
  • Support curriculum management through the creation, revision and inactivation of learning activities; build, update, and retire job roles; assignment and removal of job roles; and process course completion data and waivers in the learning management system.
  • Deliver training, and support training delivery, on identified training modules.
  • Lead/participate in various projects to support training strategy.
  • Maintain awareness of current pharmaceutical compliance trends and utilize information to support system changes to enhance the internal training system processes.
  • Function as a training subject matter expert and provide management and support for corporate and regulatory audits.
  • Perform job responsibilities in compliance with cGMP and regulatory agency requirements.
  • Actively keep informed of internal and external developments in learning technologies and creatively engage customers to use.
  • Assist with communications and educational campaigns (e.g. web page and Share Point development, etc.).

  • BS/BA with 8+ years of professional experience, preferably in the healthcare/pharmaceutical field or in scientific, technical, or business discipline.
  • Sound understanding of Good Manufacturing Practices and various types of training documentation (e.g. SOPs, User Guides, training curricula)
  • Able to work in ambiguous situations and use critical thinking skills and sound judgment to assess and proactively solve problems.
  • Demonstrated experience in managing complex projects, tasks and requests.
  • Proven experience providing excellent customer service.
  • Project and change management expertise.
  • Ability to work well with all levels and roles on cross-functional, global teams.

  • Understanding of the pharmaceutical lab and manufacturing workplace, ideally including instrumentation, and process and manufacturing equipment.
  • Familiarity with investigation, compliance and associated systems.
  • Experience with software and development/deployment of web-based courses.

  • Minimal travel to BTxPS sites required


Last Date to Apply for Job: June 23, 2021
Additional Location Information: Andover, MA; Chapel Hill, NC; Cambridge UK


Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.