Training and Education Lead, Associate Director - Senior Manager

Collegeville, Pennsylvania
May 14 2021
Position Type
Full Time
Organization Type

Summarize the primary purpose & key accountabilities of the job.

Provides strong technical expertise and program leadership required for the development and implementation of global training and educational projects in support of clinical research. This position requires extensive instructional design and program management skills as well as the ability to work with senior stakeholders to establish strategy for training and educational programs. Prior experience with the design, development and implementation of quality global educational programs, advanced learning program management, technical and communication skills are required. Leads cross-functional teams on key programs to align with global business objectives to meet critical needs across the organization. Experience working with senior leadership to direct and manage the overall educational program and training development, deployment and maintenance process as needed. In collaboration with business stakeholders, define educational strategies to ensure that customers are provided the necessary training to perform the requirements of the role and/or clinical program. Ensures that the training design incorporates diverse and innovative methodologies to meet training standards and quality. Manage and deliver instructor-led training courses as identified.


Indicate the primary responsibilities critical to the job.

As the educational program lead for projects, works with stakeholders to establish support levels, strategy, and operational educational programs for departmental Business Units (BUs), clinical study teams, and enterprise level training initiatives. Responsibilities include:

• Manage deliverables according to endorsed plans and timelines across multi-functional teams.

• Manage development of courseware strategy including course design, development and deployment.

• Partner with associated business line and Subject Matter Experts (SMEs) to proactively identify training needs and development and deployment of training programs.

• Develop processes, as needed, and monitor activities related to compliance oversight of training programs.

• Ensure programs and projects are evaluated for effectiveness and customer satisfaction and that feedback is shared and utilized as part of the continuous improvement process.

• Ensure course assignments are appropriate through interaction with governance bodies and partner organizations.

• Development of metrics and performance measures, reporting and analysis to meet business needs, and regulatory requirements

• Budget management; develop and manage budget for training projects.

• Ensure compliance to training and education regulatory requirements and consistent implementation of best practices, standards, and training globally to support inspection readiness


Indicate qualifications and skills that are necessary for performance of responsibilities including: education, relevant experience, licenses, certifications and other job-related technical and managerial skills.

• Demonstrated knowledge of adult learning principles, instructional design as well as project management expertise required.

• Experience supporting Clinical Research & Development programs within the pharmaceutical industry.

• Demonstrated ability to manage multiple, highly complex projects concurrently.

• Prior experience in monitoring adherence to compliance-based training programs.

• Demonstrated ability to influence and negotiate effectively.

• Ability to implement large-scale change in complex, matrix organizations

• minimum of BS degree - with 7 years of experience supporting the pharmaceutical industry with a primary focus on clinical research and development.

• Experience working globally with organizations/teams/individuals


no special requirements


Other Job Details:
  • Last Date to Apply for Job: 05/27/21
  • Additional Location Information: Virtual remote
  • No Relocation Package
  • Eligible for Employee Referral Bonus


Sunshine Act

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EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.


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