Site Relationship Partner I (Manager)

ROLE SUMMARY

The Site Relationship Partner is the main Pfizer point of contact for investigative sites; accountable for site start-up activities through site activation; accountable for building and retaining investigator site relationships and providing support from site recommendation through the lifecycle of studies. The Site Relationship Partner is the "face of Pfizer" and therefore accountable for ensuring that sites receive necessary support and engagement, issues are resolved, and Pfizer's reputation is that of "Partner of Choice."

The Site Relationship Partner proactively collaborates with key stakeholders and provides local intelligence to country outreach surveys, investigator strategies, and Pfizer pipeline opportunities. Additionally, the Site Relationship Partner will help coordinate with other roles and functions that will interface with study sites, thereby, simplifying communications and enhancing overall visibility into and confidence of quality of site-level activities.

Accountable for site start-up and activation

• Deploy GSSO site strategy (e.g., insourced/targeted) by qualifying and activating assigned sites, while coordinating Pfizer functions to standardized processes and deliver site activation.
• Conduct study start up activities at the site level including but not limited to PTA, SIV (as applicable), including management of issues that may compromise time to site activation and/or initiation.
• Partners with pCRO/monitor to ensure site activation and support site monitoring readiness in anticipation of first subject first visit.

Responsible for relationship building and operational management

• Support assigned investigator sites through site close out.
• Provide study support on escalated site issues related to study delivery by coordinating communications and resolution efforts by colleagues.
• Lead effective site recruitment planning, consistent with global and/or country plan and local targets; Provide enrollment support and ensure progress by responding to recruitment issues from investigators.
• Maintain regular communications with investigator sites to

BASIC QUALIFICATIONS

Training and Education

• A scientific or technical degree in the healthcare area is preferred along with extensive knowledge of clinical trial methodology.
• In general, candidates for this job would hold the following levels of education/experience: BS/BSc/MS/MSc or equivalent + 5 years of clinical research experience and/or quality management experience.
• Skills in more than one language are an advantage in this role. English is required.

PREFERRED QUALIFICATIONS

Prior Experience

• Experience with study start-up activities through site initiation and activation
• Experience with drug development and monitoring
• Experience implementing centrally designed and developed initiatives on a local basis

Technical Competencies

• Demonstrated knowledge of quality and regulatory requirements for applicable countries.
• Demonstrated knowledge of site intelligence at country/cluster level in support of site recommendation.
• Demonstrated knowledge of clinical trial methodology and the drug development process, related to monitoring clinical trials, GCP, FDA, or country-specific regulatory environment.
• Demonstrated success in prior scientific/technical/administrative roles.
• Demonstrated experience in site activation.
• Demonstrated networking and relationship building skills.
• Demonstrated ability to manage projects and cross-functional processes.
• Ability to communicate effectively and appropriately with internal & external stakeholders.
• Ability to adapt to changing technologies and processes.

Behavioral Competencies

• Seeks to develop an integrated view of key colleague issues to shape decisions and strategy development.
• Proactively manages change by identifying opportunities and coaching self and others through the change.
• Demonstrated ability to introduce new ideas and implement them.
• Effectively overcoming barriers encountered during the implementation of new processes and systems.
• Identifies and builds effective relationships with customers and other stakeholders.
• Works well across country boundaries, respecting communication and cultural differences in interpersonal relationships.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• Travel regularly within country and region is required.

ORGANIZATIONAL RELATIONSHIPS

• Reports to Director of Clinical Site Operations / Manager of Clinical Site Operations (Line Manager).
• Indirect relationship with Site Activation Partner, Country Trials Manager, Study Manager, Study Start-up Project Manager and Targeted Investigator Network Strategy Implementation Lead.
• Collaborates with country and/or regional managers/leadership and key stakeholders (e.g.,Medical Affairs, MQA, Regulatory Affairs, PharmSci, Legal, DSU, GPD, etc.), as needed.
• Coordinates with institutions and investigators at the local level.
• Coordinates with CRO at country/site level.

Other Job Details:

• Eligible for Employee Referral Bonus: YES

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EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

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