Clinical Genetics Assistant

Duarte, California
November 12 2020
Life Sciences, Genetics
Position Type
Full Time
Organization Type
About City of Hope
City of Hope, an innovative biomedical research, treatment and educational institution with over 6,000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.
Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation's leading cancer centers that develops and institutes standards of care for cancer treatment.

Position Summary
As part of a multidisciplinary team, provide support and assistance to Cancer Risk Counselors. Attend all related administrative meetings. Contributes value to each of the CCG domains (clinical, research and education).

Key Responsibilities include:
Patient/Chart Preparation
  • Assist in pre-clinic patient communications and preparation, obtaining medical records and coordinate the release of records when requests are obtained (from labs, patients or family members)
  • Triaging referrals, facilitate patient care under direction of a licensed provider
  • Assist in the construction of pedigrees
  • Assist with case conferencing as needed
Genetic Testing Coordination and Logistics
  • Sample pick-up
  • Sample packaging/mailing or coordination of sample packaging/mailing
  • Create letter of medical necessity when necessary; facilitate peer-to-peer reviews as needed
  • Send follow-up documentation to laboratories
  • Send follow-up documentation to insurance companies for authorizations
Document Management/Processing
  • Organize and log consultation notes when printed
  • Organize enclosures such as pedigrees and external test results to send to medical records for timely integration into electronic medical record
  • File ancillary documents and copies in division folders
Data Entry
  • Complete genetic cancer risk assessment data sheets
  • Update variant reclassifications in Progeny
Clerical/Miscellaneous Work
  • Retrieving or filing charts (when follow-up calls are received, genetic test results are amended, etc.)
  • Filing (consultation notes, charts, medical records, data sheets)
  • Assist with general data entry and patient coordination
  • Follow-up on family member recruitment (create charts, assure that all documents/samples are received, can also recruit family members to enhance research registry)
  • Assist Cancer Risk Counselors with Intensive Course preparation
  • Performs other related duties as assigned or requested.
The following non-essential functions may be reassigned:
  • Provide cancer risk counselors assistance with poster/abstract preparation
  • Informing patients of variant reclassifications
  • Update family histories in the High-Risk Screening Clinic, as needed

Basic education, experience and skills required for consideration:
  • High School diploma or GED with evidence of progress or current enrollment in college, in an Associate's or Bachelor's degree program of study.
  • 0-1 years of related experience in an administrative, clerical or medical office capacity.
  • Ability to communicate effectively, both over the telephone and in person with patients and family members regarding protected health information.
  • Ability to deal sensitively and effectively with patients and providers.
  • Excellent organizational skills.
  • Excellent customer service and problem-solving skills.
  • Ability to work well both independently, with minimal supervision, and in a team setting.
  • Microsoft Word
  • E-Mail
  • Excel
  • Outlook
  • PowerPoint
Preferred education experience and skills:
  • Bachelor's degree in a biological/genetics/health science.
  • Specialized courses in the genetics and/or cancer. Training in EPIC and or Progeny database systems.
  • Experience with patient and or family interactions in a community or medical setting. Previous experience with clinical projects, either in an administrative or clinical role, strongly preferred. Demonstrated knowledge of medical practice terminology and genetic terminology and concepts.
  • EPIC
  • Progeny or other pedigree database
Additional Information:
  • Shift: Day, 8 hours
  • Job Status: Full-Time, 40 hours

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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