Sr Research Data Coordinator - Behavioral Science

The primary purpose of the Senior Research Data Coordinator position is to perform level-specific activities related to research projects and studies, requiring judgement, initiative, and independent decision making. Trains others in the coordination of research studies.

JOB SPECIFIC COMPETENCIES:

1. Study Recruitment:

* Screens, enrolls, consents, and randomizes patients on low-risk studies.Completes study procedures, data collection, administers questionnaires (in person or over the phone/video conference) and subject interviews as outlined in the protocol. Trains new employees and responsible for the supervision of student interns.

2. Data Collection, Patient Safety and Enrollment:

* Schedules patients for follow-up study assessments. Collect questionnaire and objective physical performance data and, on occasion, biological samples from participants at multiple time points across the study period. Enter data collected during phone calls and study visits in the appropriate database per protocol specific timelines and monitor participants' retention and adherence.Obtains physiological measurements including objective physical performance measures.Ensures a safe environment, maintains equipment and supplies in a clean, operable and safe manner. Follows institutional infection control policies.

3. Data Coordination, Quality Assurance:

* Maintain databases and data flow for research studies. Responsible for performing quality checks on the data submitted from collaborators. Works with the faculty, data supervisor, and other research staff to draft manuscripts, abstracts, correspondence, and grant proposals by compiling and abstracting data for protocols.Answers questions and corresponds with the study participants via phone, email, mail, or text message. Mail or email reminder letters and other participant-related correspondence. Communicates with PI, Supervisor, medical team, data manager and other study personnel through oral and written communication regarding project related issues and /or patient care issues. Follow up with participants as required and coordinate with medical team and interventionists as necessary. Schedules participant intervention sessions. Attend and participate in weekly team meetings to discuss recruitment goals/status, protocol and/or procedural changes. Prepare study progression reports to present to PI on a weekly basis. Assist with IRB continuing reviews, amendments, and new protocol submissions. Train new personnel on protocol specific activities to include consenting, physiological measurements, questionnaires, and the overall coordination of research studies.

4. Research Participant Compensation:

* Deliver participant compensation according to study procedures. Maintain accurate written and electronic compensation records for monthly reconciliation. Monitor supply of compensation items and request refill in a timely manner to ensure adequate supply for participant visits.

5. Research Collaboration:

* Conduct literature reviews and assist PI with the development of study specific participant manuals. Assist Supervisor with new protocol submissions, modifications, and continuing reviews in ePRTCL. Work closely with developers to create new study databases using FileMaker and RedCap.

Other duties as assigned

COMPETENCIES:

Develop Oneself - Pursue learning and self-development; actively seek feedback; transfer learning into next steps; set high standards of performance; drive for results and achievement.

Listen to Others - Listen to feedback and input carefully; demonstrate attention to others; acknowledge and listen to differing perspectives in a group.

Oral Communication - Express ideas clearly and concisely in groups and one-to-one conversations; create an environment with open channels of communication.

Team with Others - Initiate, develop, and manage relationships and networks; encourage collaboration and input from all team members; value the contributions of all team members; balance individual and team goals.

Service Orientation:
Provide service to our stakeholders, including patients, caregivers, colleagues and each other, in a safe, courteous, accountable, efficient and innovative manner to include:

* Promoting inclusiveness and collegiality that demonstrates respect and professionalism to our stakeholders at all times

* Modeling safe, ethical behavior that mitigates risk to the institution through sound business practices, and adherence to MD Anderson's Standards of Conduct, institutional policies and procedures

* Responding to requests in a timely manner while proactively communicating expectations for procedures, service arrival, or project deliverables to stakeholders

* Using the steps to HEAL (Hear, Empathize, Address and Learn) the relationship when service recovery is needed

Customer Focus:Builds and maintains customer satisfaction with the products and services offered by the organization through skills demonstrated in communication, personalization of interaction, regulation of emotions, and proactive problem solving.

Performance Statement Examples:

* Presents a cheerful, positive manner with customers either on the phone or in person. Shows interest in, actively listens to and responds in a clear and timely manner to customer's expressed needs.

* Focuses on the customer's results, rather than own. Goes beyond basic service expectations to help customers implement complete solutions through personalized service that anticipates the customer's unspoken needs.

* Delivers services when and where the customer needs them. Explores options when unable to deliver a requested product or service, and pursues solutions until the customer is satisfied by addressing the root cause of the issue. Problem solves with patient, family member, care giver or clinical team to aid in proactively resolving issues and concerns.

* Provides to customers status reports and progress updates. Seeks customer feedback and ensures needs have been fully met.

* Talks to customers (internal and external) with a pleasant tone to find out what they need and how satisfied they are with the service. Remains in control of own reactions and responds in a manner that demonstrates appropriate nonverbal cues and complements the customer's emotions in the situation. Recognizes when its is necessary to escalate situations to leadership to ensure customer satisfaction.

EDUCATION:
Required: High school diploma or equivalent.

Preferred: Bachelor's degree in behavioral science or biology degree.

EXPERIENCE:
Required: Four years of related experience. With preferred degree, no experience required.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html