Project Manager - Patient & Family Resource Center

About City of Hope
City of Hope, an innovative biomedical research, treatment and educational institution with over 6000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.

Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation's leading cancer centers that develops and institutes standards of care for cancer treatment.

Position Summary
The Project Manager will support the development and implementation of strategic initiatives within Supportive Care and manage the performance of ongoing programs. The position will partner with the Manager, Supportive Care Medicine Programs to identify and prioritize strategic projects to be undertaken each quarter. This position will:

• Directly lead the project management of strategic initiatives.
• Serve as a liaison between Supportive Care Programs staff and leadership, external partners, and operational leads to ensure objectives are achieved.
• Create and execute project plans, timelines, and budgets.
• Manage daily tasks associated with implementation of projects.
• Helps to develop, design, and conduct research projects according to plan, including planning new procedures, adapting existing to the needs of the project, and making contributions to the methodology.
• Provides administrative support for daily research operations.
• Establish routine reporting and templates to be used across Research Operations.

Key Responsibilities include:

• Lead all project management aspects of assigned initiatives.
• Acts as a liaison with end users to determine scope of project requirements, available budget, and required project timeframe.
• Develops draft project scope, schedule and budgetary estimate. Presents to end user and other responsible parties for approval.
• Administrates pre-project activities, project implementation, performance and reporting, including adherence to project scope, financial targets, adherence to schedule and post-implementation review.
• Performs quality assurance inspections to ensure project specifications are met. Administrates pre-project activities, project implementation, performance and reporting, including adherence to project scope, financial targets, adherence to schedule and post-implementation review.
• Communicates project status and facilitates communication between all parties involved on project.
• Monitors activity schedules, changes to schedules, their causes and budget impact. Performs quality assurance inspections to ensure project specifications are met.
• Defines and implements appropriate controls to ensure all benefits of projects are realized, as well as, post-implementation monitoring of relevant financial/performance metrics and service level agreements.
• Maintains professional growth and development through seminars, workshops, and professional affiliations to maintain certification/licensure, and/or keep abreast of latest trends in field of expertise.

Basic education, experience and skills required for consideration:

• Bachelor's Degree in Health Administration, Public Health, or Business Administration. Experience may substitute for minimum education requirements.
• Two years' experience working in hospital operations. Strong communication and interpersonal skills.
• Project management, required.
• Excellent human relations skills, required.
• Ability to work independently.
• MS Word and Excel, required

Preferred education experience and skills:

• Master's Degree, preferred.
• Hospital operations.
• Foster and promote a positive image and professional appearance; demonstrated skills in establishing and maintaining effective working relationships with executives and other stakeholders.
• MS Project, preferred.
• SPSS, preferred
• PeopleSoft.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.