Sr Secretary-Social Work

Houston, Texas
June 10 2019
Health Sciences
Organization Type
Mission Statement

The mission of The University of Texas MD Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.


The primary purpose of the Senior Secretary position is to perform complex secretarial duties with general guidelines for the Department of Social Work and Patient Services. Responsible for a variety of secretarial duties requiring independent judgment, initiative and the ability to make decisions relative to efficient office operation.

Core Values

Caring Behaviors

· Courtesy: Is respectful and courteous to each other at all times

· Friendliness/Teamwork: Promotes and rewards teamwork and inclusiveness; Is sensitive to the concerns of our patients and our co-workers

Integrity Behaviors

· Reliability: Communicates frequently, honestly and openly

· Accountability: Holds self and others accountable for practicing our values

· Safety: Notices a safety concern and brings it to someone's attention; Models safe behaviors (wears badge, washes hands, keeps work area clean and orderly)

Discovery Behaviors

· Responsiveness: By his/her actions, creates an environment of trust; Encourages learning, creativity and new ideas

· Personal Leadership/Self-Initiative: Helps others to identify and solve problems; Seeks personal growth and enables others to do so

Key Functions

1. Provides primary coverage of the reception desk in The Department of Social Work (Main Building and Mays Clinic) to include greeting patients and answering telephones in a professional manner.

2. Obtain and verify patient information utilizing OneConnect to triage referrals, suicide pages, and code blue pages to the appropriate social work counselor to ensure patient needs are met.

3. Maintains reception areas including, but not limited to, updating all brochure racks, pamphlet holders, and disinfecting waiting areas.

4. Utilize OneConnect to distribute cash vouchers and housing contracts.

5. Responsible for a variety of administrative duties that occur on a daily, weekly or monthly basis. Duties include, but not limited to, assisting Administrative Assistants as needed with general administrative job functions to help support their social work units (CEU data entry, filing, business card ordering, and restocking Kid Kit packets). Maintaining departmental inventory, ordering supplies, and keeping storage facilities clutter free.

6. Responsible for providing administrative support for the annual Adult Memorial Service to include, but not limited to, data entry of patient information, sending invitations and ordering catering.

7. Kronos timekeeping for The Department of Social Work, which includes but is not limited to, pre-approval of all workforce members time and attendance, submission of Kronos corrections, WebSchedule entries and time adjustments with justification, WebSchedule reconciliation, and manual time and attendance into Kronos database for weekly approval from the Department Administrator or designee.

8. Provides coverage for support staff, specifically the Secretaries at the reception desks, ensuring secretarial tasks are completed as appropriate (see Position Description for Sr. Administrative Assistant, Administrative Assistant, Sr. Secretary and Secretary).

9. Other duties as assigned.

Core Competencies

· IC – Self-Adaptability:

o Work in situations involving uncertainty, shifting priorities, and rapid change

o Deal constructively with mistakes and setbacks

o Demonstrate flexibility

· IC – Analytical Thinking

o Gather relevant information systematically;

o Break down problems into simple components; and

o Make sound decisions.

· TC – Practice-Based Learning

o Employee participates in on-gong learning and demonstrates application of it in his/her role.

· TC - Professionalism:

o Employee demonstrates commitment to collaborative professional relationships with physicians and all members of the health care team;

o Employee demonstrates a high level of responsibility, ethical practice, sensitivity to a diverse patient population and adherence to legal and regulatory requirements;

o Employee demonstrates a commitment to excellence and on-going professional development.

Working Conditions

This position requires:

Working in Office Environment

______ No

___X___ Yes

Working in Patient Care Unit (e.g. Nursing unit; outpatient clinic)

___X___ No

______ Yes

Exposure to human/animal blood, body fluids, or tissues

___X___ No

______ Yes

Exposure to harmful chemicals

___X___ No

______ Yes

Exposure to radiation

___X___ No

______ Yes

Exposure to animals

___X___ No

______ Yes

Physical Demands

Indicate the time required to do each of the following physical demands:

Time Spent


















Up to 10 lbs


10lbs to 50 lbs


More than 50 lbs



Up to 10 lbs


10lbs to 50 lbs


More than 50 lbs


Use computer/keyboard



Required: High school diploma or equivalent.


Required: Two years experience performing responsible secretarial work. Must pass pre-employment skills a test as required and administered by Human Resources

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.

Additional Information
  • Requisition ID: 127739
  • Employment Status: Full-Time
  • Employee Status: Regular
  • FLSA: non-exempt, eligible for overtime, and is subject to the provisions of the Fair Labor Standards Act (FLSA)
  • Work Week: Days
  • Fund Type: Soft
  • Pivotal Position: No
  • Minimum Salary: US Dollar (USD) 31,200
  • Midpoint Salary: US Dollar (USD) 39,000
  • Maximum Salary : US Dollar (USD) 46,800
  • Science Jobs: Yes

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