Sr. Business/Technical Analyst, MMD IT

West Point, PA, US
May 15 2018
Organization Type
Requisition ID: ACC004804

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

 The primary responsibility of the  Sr. Business/Technical Analyst  will be to perform  IT Business  Analyst role partnering with one or more of the GBSO functions (GVBC, GTO, BVA). This position will develop a strong understanding of the client strategy, identify Information and technology needs, and facilitate the requirements definition to deliver on the strategic intent. The candidate will define processes, and determine project deliverables, schedule, and resource needs for projects.
Primary activities include, but are not limited to:
  • Develop an understanding of our business needs and ensure roadmaps align to support near term and long term capabilities
  • Facilitate discussions/workshops with business partners to understand current and future state business processes/requirements 
  • Communicate business requirements to and work closely with development teams to ensure accurate understanding and implementation
  • Lead the development of project outputs such as solution vision and design, functional/user requirements, solution mockup, prototypes, and technical architecture, test cases, and deployment plans
  • Act as a liaison between various IT teams and business partners to drive results and communicate opportunities/issues. 
  • Develop and own Software Development Lifecycle (SDLC) document artifacts. Mentor/train contractor team members on SDLC policies and practice. 
  • Manages the support maintenance and contractual relations for key IT systems, including contract and service level negotiation with multiple service providers for Contractor and Vendor Management of Non-Merck Resources, Consultants and Outsourced Service Providers. 
  • Leads and drives local (human) change management processes as needed to realize the value of IT innovations / improvements. Drive benefits realization 
  • Works collaboratively to drive a safe, compliant and inclusive culture.

Education Minimum Requirement: 
Bachelor's Degree with a concentration in Computer Science, Information Systems, Engineering or related field. 
Required Experience and Skills:
  • Minimum of 3 years of related work experience with demonstrated ability to deliver IT solutions. 
  • 1-2 years relevant work experience with Manufacturing IT Platform areas or other Divisional IT areas. 
  • Fluent in SDLC best practices including experience in applying in regulated business areas and processes.
  • Proven record of working on multiple projects and managing diverging priorities across diverse business teams simultaneously.
  • Strong facilitation, meeting/workshop management, change management skills and the ability to collaborate with and influence a wide variety of stakeholders, from technical to senior executives.
  • Self-motivated team player to both coordinate demand across platforms, tools, and capabilities and to promote  IT services aligned to our IT strategy. 
Preferred Experience and Skills:
  • Experience in GMP systems
  • Good understanding of Shopfloor systems like data historians and related tools and capabilities.
  • Ability to identify and influence the changes necessary to ensure solution adoption and value realization.
  • Demonstrated ability to work independently and in ambiguity as a member of a global team.

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life. 
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to   Search Firm Representatives Please Read Carefully:  Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means. Visa sponsorship is not available for this position.  For more information about personal rights under Equal Employment Opportunity, visit:              EEOC Poster             EEOC GINA Supplement

Job: Account Management
Other Locations:
Employee Status: Regular
Travel: Yes, 5 % of the Time
Number of Openings: 1
Shift (if applicable):
Hazardous Materials:
Company Trade Name: Merck

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