Virology Community Liaison [Dallas/Houston]

Dallas, TX, US
May 15 2018
Life Sciences, Virology
Organization Type
Requisition ID: ACC004845

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Merck’s Global Human Health (GHH) Division abides by a “patient first, profits later” ideology. Results-driven and ambitious, this team of individuals represents a functional balance between meeting company objectives and the needs of people around the world. The organization is comprised of sales and marketing professionals who are passionate about their role in bringing Merck's prescription medicines, vaccines, and other medical products to our customers worldwide. 

Merck is a global health care leader with a diversified portfolio of prescription medicines, vaccines and consumer health products, as well as animal health products.  Today, we are building a new kind of healthcare company - one that is ready to help create a healthier future for all of us.


Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity and teamwork of people like you.  To this end, we strive to create an environment of mutual respect, encouragement and teamwork.  As part of our global team, you'll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

The Virology Community Liaison is a key member of the Virology Team in the Global Human Health Division.  The incumbent plays a critical role in supporting Merck's customer centric business model.

The Community Liaison will be responsible for the following: 

  • Engaging Allied Healthcare Professionals (AHP) and Patient Advocates in the assigned geography and taking the lead on all local community related initiatives.
  • Establishing strong partnerships with institutions serving the healthcare needs of the community such as Community Based Organizations (CBO), Service Organizations and clinics to provide relevant resources to the AHPs in those institutions (i.e. Case Managers, Treatment Educators, Adherence Counselors, Social Workers, and others)
  • Supporting the training needs in these institutions by providing educational resources designed to increase patient understanding of select virology related disease states, available treatment regimens, and optimal approaches to disease management.
  • Collaborating with the local sales and marketing teams to provide information on Merck's access programs and medications that is consistent with government approved indications and brand messages to allied healthcare providers in a culturally sensitive manner.
  • Communicating and demonstrating a compelling and consistent vision of Merck's commitment to patients.
  • Providing timely feedback on product/market conditions to a wide variety of internal customers including marketing and public affairs.  
  • Ensuring all activities are within Merck policy and meet legal and compliance requirements.

This position will be based in Dallas and /or the Houston TX market[s]. This will cover both territories.



  • BS/BA degree required; science or healthcare major and/or advanced science, public health or allied healthcare degree preferred.
  • Minimum of 2 years experience working in the field of Virology (CBO, Clinic, Pharmaceutical Company)
  • Previous pharmaceutical industry experience (i.e. Sales, Marketing or Community Relations) and/or experience working in patient education is required. 
  • Strong understanding of the HIV and HCV therapeutic areas and the current marketplace.
  • Ability to understand, distill and communicate complex scientific and public health related concepts at an appropriate literacy level to diverse audiences.
  • Strong presentation and training skills
  • Excellent interpersonal skills with ability interact with individuals from a variety of cultures, and disciplines. 
  • Self motivated with the ability to perform with a high level of independence.
  • Ability to prioritize and organize effectively.
  • Fluent in conversational and written English. Spanish or other second language is a plus.
  • Proficient in Microsoft Excel, Powerpoint, Word and Outlook

Our employees are the key to our company's success.  We demonstrate our commitment to our employees by offering a competitive and valuable rewards program.  Merck's benefits are designed to support the wide range of goals, needs and lifestyles of our employees, and many of the people that matter the most in their lives.

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life. 


If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to


Search Firm Representatives Please Read Carefully: 

Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.


Visa sponsorship is not available for this position.


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Job: Account Management Generic
Other Locations: Houston, TX, US
Employee Status: Regular
Travel: Yes, 50 % of the Time
Number of Openings: 1
Shift (if applicable):
Hazardous Materials:
Company Trade Name: Merck