Operations Associate Technician (Maintenance)

Durham, NC, US
May 10 2018
Organization Type
Requisition ID: PRO016569

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its 125-year legacy. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Merck Manufacturing Division, MMD, is a team of dedicated, energetic individuals who are committed to being the most trusted supplier of pharmaceuticals and health products worldwide. Our facilities, along with our external contractors, suppliers, and partners, comprise an interdependent global manufacturing network that’s committed to delivering a compliant, reliable supply to customers and patients on time, every time, across the globe.

The Vaccine Manufacturing Facility Operations Associate Technician role is a multi-faceted position. The successful candidate will be the subject matter expert (SME) and use their maintenance expertise to ensure that the equipment is running at optimal levels at all times. The Operation’s Associate Technician will be responsible for all aspects of product manufacturing and equipment maintenance to include preventive maintenance, troubleshooting and repair - this will involve true ownership. 
This is an excellent opportunity for experienced mechanics, recent graduates of technical degree programs, or mechanically talented persons with cGMP manufacturing and leadership experience. We are seeking candidates that desire to be responsible for all aspects of the manufacturing process and desiring to be a part of a diverse operations team with daily activities that go beyond typical roles of completing PM tasks and responding to equipment downtime. The role offers opportunities to obtain in-depth process / equipment knowledge and leadership experience in an empowered, team driven environment. 

The Operations Associate Technician will troubleshoot, maintain, and operate process and process support equipment in support of vaccine manufacturing operations. The Technician is a self- directed employee part of a team that is responsible for providing support, direction and training in the operations area including clean room conditions. Understands standard operating procedures (SOP's) and performs preventative maintenance (PM's) and conducts in-process testing as needed. Performs check-in, set-up/preparation of equipment, cleaning/sterilization, changeover of lines and general housekeeping and performs general maintenance and troubleshooting. Follows proper procedures for maintaining equipment, supplies and facilities in a sterile environment and is responsible for written documentation of activities. Candidate will have significant interaction with Quality, Technical Operations, Engineering and other groups as required.
Responsibilities include but are not limited to:
  • Sets up, adjusts, repairs, and maintains all process equipment 
  • Assists Instrument Technicians and Automation Engineers as required
  • Prepares technical documentation on as needed basis
  • Participates in the establishment of new equipment and the improvement of existing process equipment.
  • Provides technical specifications and information to Quality, Manufacturing, Process-Project Engineers, and other MMD requestors
  • Maintains process equipment by developing/performing PM's, installing new equipment, documenting work using a computerized maintenance management system (SAP) and other duties as requested by the Mechanical Services Technician.
  • Performs preventative maintenance inspections and prepares inspection reports concerning operation of equipment and mechanical condition of equipment.
  • Responsible for participating in new equipment installations by interfacing with equipment vendors and recommending spare parts, selecting lubrication processes and assisting process project engineers.
  • Responsible for performing assignments in conformance with appropriate Regulatory (GMP's) and department Standard Operating Procedures which assure the quality of our products.
  • Demonstrated ability to troubleshoot mechanical and electrical components.
  • Perform general troubleshooting and maintenance of equipment while maintaining production schedule.
  • Provide training to others.
  • Set-up and prepare equipment for ongoing operations.
  • Operate various computer controlled process support/process equipment (i.e. washer, autoclave, filling line, lyophilizer, cap/inspect machines, etc.).
  • Follow instructions for completion of job tasks.
  • Complete written documentation of work performed.
  • Cleaning & Environmental Monitoring

  • High School Diploma/GED or higher, required
  • Minimum 3 years’ maintenance experience with a focus on industrial, pharmaceutical, food industry, and/or laboratory equipment, troubleshooting & repair within a cGMP environment – OR – one (1) year of maintenance experience with a focus on industrial, pharmaceutical, food industry, and/or laboratory equipment, troubleshooting & repair within a cGMP environment with an Associate’s Degree or higher in engineering (or equivalent)
  • Willing and able to work 12 hour shifts, including evenings AND a rotating 2-2-3 schedule (2 days on, 2 days off, 3 days on) which includes weekends and holidays
  • Willing and able to read electrical prints, P&IDs, and shop drawings
  • Willing and able to work from above platforms and ladders while wearing a harness
  • Basic computer fluency (internet browsers, e-mail, word processing)
  • Excellent documentation and verbal communication skills 
  • Willing and able to work independently and effectively with peers, and display strong interpersonal and organizational skills
  • Associate’s or Bachelor’s Degree in Mechanical/Electronic Engineering
  • Experience in clean room or GMP/regulated manufacturing environment
  • Willing and able to work with and troubleshoot computer control equipment including Programmable Logic Controllers (PLC)
Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life.

 If you need an accommodation for the application process please email us at staffingaadar@merck.com.

 Search Firm Representatives Please Read Carefully: 

Merck is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.

 Visa sponsorship is not available for this position. For more information about personal rights under Equal Employment Opportunity, visit:

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Job: Production / Maintenance
Other Locations:
Employee Status: Regular
Travel: No
Number of Openings: 2
Shift (if applicable):
Hazardous Materials: No
Company Trade Name: Merck

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