Windows Engineering Specialist

Employer
Merck
Location
Branchburg, NJ, US
Posted
May 08 2018
Organization Type
Pharma
Requisition ID: ENG003831

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Position Description

The Windows Engineer Specialist will be part of a high-performing global team responsible for managing desktop engineering, GPO, Operating System Image development, App Services, Deployment Services, Applications Owners, the Core Applications group, and Information Security for the global client computing environment. The role requires leveraging industry leading tools and processes to provide high quality, reliable, and cost effective desktop management services to global Merck employees.

The role requires a technically strong person who is resourceful, highly self-motivated, attentive to detail, and able to effectively prioritize and execute tasks in a high-pressure environment.

Primary job responsibilities include:

  • Engineer corporate desktop Operating System images  Utilize Windows Assessment and
  • Deployment Toolkit (ADK) and SCCM OSD task squeance to create and modify OS images
  • Testing and deploying Group Policy to both physical and virtual images
  • Respond to all incoming requests for new or changes to Group Policy. Manage priorities, timelines, and communicate with all necessary parties through deployment process.
  • Document the environment in a customer facing format
  • Create and maintain all SDLC documentations
  • 3rd level support and identification of root cause with strategic solutions (requests/CPRs/outages).
  • Design Windows deployment strategies
  • Utilize Microsoft Deployment Toolkit and Configuration Manager to produce detailed task sequences for OS deployment
  • Working with the latest technologies
  • Research and master new technologies quickly
  • Provide technical guidance and implementation
  • Work closely other teams and stakeholders to on various projects such as App Services,
  • Deployment Services, Applications Owners, the Core Applications group, and Information Security teams.
  • Work closely with Active Directory team to engineer and maintain the structural hierarchy
  • Ensure adherence to global standards, policies, and Service Level Agreements (SLA)
  • Collaborate across IT and business areas to develop and implement new processes that help maintain the Merck’s computing environment

 Qualifications

Position Qualifications:

 

Education Minimum Requirement:

 BS Degree or equivalent experience

Required Experience and Skills:

  • 3+ years practical experience supporting Windows desktops
  • 3+ years practical experience with the following Microsoft technologies: Windows 7, Windows 10, Windows Server, Active Directory, Group Policy, Configuration Manager 2012
  • 3+ years practical experience with Operating System Deployment and associated tools (ADK/AIK, MDT, OSD)
  • Strong technical knowledge and in-depth understanding of Microsoft Windows client operating systems
  • Strong working knowledge of one or more technologies: Microsoft WMI, PowerShell, VBScript, SCCM and Intune
  • Ability to document and maintain Standard Operation Procedures, Work Instructions, and System Development Lifecycle Management
  • Strong working knowledge of Microsoft Active Directory and Group Policy management
  • Conceptual knowledge of Office 365 suite and other Microsoft cloud services
  • Fluency in reading/writing/speaking English
 

Preferred Experience and Skills:

  • Ability to take initiative and work with minimum direction in a highly demanding environment
  • Strong technical and analytical skills with an ability to adapt and rapidly learn new technologies
  • Proven analytical and problem-solving abilities
  • Exceptional customer service orientation
  • Excellent interpersonal, written and oral communication skills.
  • Strong understanding of security suites – specifically McAfee Agent/AV/ENS, HIPS, DLP, EEPC, Site Advisor
  • Extensive technical troubleshooting capabilities
  • Microsoft Certified Solutions Associate (MCSA) certification
  • Working knowledge and understanding of Remedy Excellent interpersonal, written and oral communication skills with the ability to communicate effectively across all levels of an organization
  • Ability to present technical ideas in business-friendly and user-friendly language
  • Real world project management or project coordination experience is a plus
  • Experience in modern web design and associated technologies (responsive design, HTML/CSS/JavaScript)
  • Good understanding of the tenets of computer management (Software Distribution, Active
  • An understanding of current enterprise IT trends such as consumerization, ramifications of cloud computing, and remote team management
  • Good working knowledge of ITIL framework
 Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life. 
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to staffingaadar@merck.com.  

Search Firm Representatives Please Read Carefully:  Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means. Visa sponsorship is not available for this position.  For more information about personal rights under Equal Employment Opportunity, visit:              EEOC Poster             EEOC GINA Supplement

Job: Engineering, Development & Integration
Other Locations:
Employee Status: Regular
Travel: Yes, 10 % of the Time
Number of Openings: 1
Shift (if applicable): 1st
Hazardous Materials: None
Company Trade Name: Merck

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