Associate Specialist, Chargeback Analyst

West Point, PA, US
April 12 2018
Organization Type
Requisition ID: FIN002041

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
Merck’s Customer Contract Management team is looking for a highly motivated individual to join our finance team as a Chargeback Analyst. The Chargeback Analyst is a key member of the account team, playing an active and critical role in supporting Merck’s customer centric business model.The Analyst works closely with Merck’s external customers and internal contracting teams, across the full portfolio of Pharmaceutical and Vaccine products, developing an understanding of the value Merck’s portfolio brings to patients, physicians, insurers, hospitals, and other healthcare stakeholders. The ideal analyst is a self-directed problem solver, who takes ownership of driving sustainable solutions within his/her book of business.
Primary Activities include, but are not limited to:
•Provides analytical support for     -Adjudication of indirect contract sales claims (chargebacks)     -Validation & investigation of chargeback claims with distributors     -Reconciliation & recovery of chargeback deductions     -Audits•Within select customer accounts, acts as primary point of contact for pricing, meeting with key customers to understand processes and work through pricing issues.•Collaborates with external customers and internal stakeholders to ensure claims are adjudicated in accordance with contract terms and standard operating procedures•Identifies and implements process improvements. Shares learning and best-practices to help meet customer needs•Ensures the highest levels of data integrity, customer service, and value to Merck’s customers
NOTE- this is an office-based position that is located in West Point, PA.

Education Minimum Requirement:   •BS/BA degree required
Required Experience and Skills: •Prior work or internship experience in sales, customer service, training, teaching, finance, accounting, or technology fields
Preferred Experience and Skills:•A personable team player with strong communication skills•A self-starter with the ability to solve complex problems•Strong analytical skills, ability to understand data and draw conclusions•Attention to details, high aptitude for compliance and transactional excellence•Business acumen•Experience using Excel that includes the ability to analyze spreadsheets
Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life. 
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to   Search Firm Representatives Please Read Carefully:  Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means. Visa sponsorship is not available for this position.  For more information about personal rights under Equal Employment Opportunity, visit:              EEOC Poster             EEOC GINA Supplement

Job: Fin/Bus Cntrls & Audit Generic
Other Locations:
Employee Status: Regular
Travel: No
Number of Openings:
Shift (if applicable):
Hazardous Materials:
Company Trade Name: Merck

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