Technical Services Veterinarian, Farm Animal Business Unit (Ontario)

London, ON, CA
March 28 2018
Organization Type
Requisition ID: SCI004601

The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its 125-year legacy. With a diversified portfolio of prescription medicines, vaccines and animal health products, Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. 

Merck’s Animal Health (MAH) division works to improve the health of animals around the world through collaborative partnerships and a deep sense of responsibility towards our customers, consumers, animals, society, and planet. This team of energetic, independent thinkers offers one of the industry’s most innovative portfolios of products, services, and technologies that serve to prevent, treat, and control diseases across all major farm and companion animal species both domestically and internationally. 

  • Reporting to the Team Lead, Cattle, in the Farm Animal Business Unit, the Technical Services Veterinarian is responsible for providing technical support to the Merck Animal Health field team and our customers for our vaccines and pharmaceuticals.
  • The Technical Services Veterinarian will be primarily focused on the bovine product portfolio
  • The Technical Services Veterinarian will be based in Ontario (London / Guelph, etc).  The majority of the time will be working in the province of Ontario and remainder travelling outside of the province.
 Primary responsibilities include: 
  • Provide medical and scientific information about Merck Animal Health products as requested by all veterinary clients and their customers, and Merck Animal Health marketing and sales management;
  • Handling Merck Animal Health farm animal product performance complaints; reporting product quality complaints according to Merck Animal Health procedures;
  • Contribute to the development, subject areas and content, and the delivery of technical training programs as coordinated between other Technical Services Veterinarians, Product Managers, Regional Business Managers and the Business Unit Director;
  • Liaise with other Merck Animal Health Technical Services Veterinarians, US Operations and Global departments concerning issues and opportunities;
  • Liaise with the Regional Business Manager and sales team to improve the success of the Farm Animal Business Unit.  This includes providing scientific information and training with the goal to support the field force in building customer relationships.
  • In collaboration with the Technical Services, Marketing and Sales teams as required, design and implement initiatives and activities related to Key Opinion Leaders, Universities and Key Accounts.
  • Travels on client calls with and without field representatives on a regular basis to support the Farm Animal team with responsibilities mainly for the Ontario cattle business; however, some support for all of Canada will be required;
  • Participate in Regional, National, New Product, Training, Brand Review and other Merck meetings throughout the year;
  • Represent Merck with Industry associations, partners and stakeholders.
 The Technical Services Veterinarian works closely with the other Farm Animal Technical Services Veterinarians as well as the Marketing department and Regional Business Managers and representatives to maximize the Merck Animal Health portfolio’s full potential.


  • Degree in Veterinary Medicine, with veterinary license in Canada;
  • Previous veterinary experience with major emphasis in cattle (beef, dairy) production medicine, (a minimum of 3 years in private practice or industry); depending on qualifications of candidate, responsibilities may extend to the equine product portfolio;
  • Ability to think and act strategically;
  • Ability to understand, integrate and communicate scientific concepts to lay and professional persons accordingly;
  • Ability to plan, organize and execute high quality work;
  • Ability to work effectively on own, self-motivated;
  • Ability to collaborate and work with cross-functional teams in achieving individual and company objectives;
  • Excellent interpersonal and communication skills (verbal and written);
  • Perform with a high level of business integrity and professionalism;
  • Knowledge of Office technology and related software;
  • Willing to travel across Canada, to the U.S.A. and potentially to International meetings;
  • Must have a valid driver's license;
  • Language:  English (French is an asset).
Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life.

Our employees are the key to our company's success.  We demonstrate our commitment to our employees by offering a competitive and valuable rewards program.  Merck's benefits are designed to support the wide range of goals, needs and lifestyles of our employees, and many of the people that matter the most in their lives. Merck is an equal opportunity employer, proudly embracing diversity in all of its manifestations. 

 Search Firm RepresentativesPlease Read Carefully: Merck is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means. 

Job: Scientific Marketing Affairs
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Employee Status: Regular
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Company Trade Name: Merck